Realworld Eastern Europe: How smart digitization can be achieved in public services

• Integrated data ecosystem from Realworld Eastern Europe, the next stage of digital transformation
• The ESB (Enterprise Service Bus) solution developed by Realworld Eastern Europe, called Data Transit System (DTS), reduces the implementation time by up to 90% and excludes the programming part from the equation by up to 90%
• DTS connects to a number of other systems, aggregates the data and exposes it according to user requirements

By 2030, the degree of digitization of the Romanian state must reach 100%, but the internal absorption of solutions and professional services remains very low in the central and local public administration. At the same time, the traditional approach to data management is no longer adequate – data must be aggregated and used multidisciplinary, sectorally if the transition to a truly digital society is to contribute to economic growth.

According to Realworld Eastern Europe, one of the players in the local software integration market, more than 65% of data integration efforts fail due to technical problems and the fact that, often, massive volumes of data are locked in complex applications that are difficult to access.

The Data Transit System, provided and implemented by Realworld Eastern Europe, however, creates a central software architecture that is able to seamlessly connect and transmit data between systems and software, offering a fully functional hybrid integration. In addition, it reduces implementation time by up to 90% and takes the programming part out of the equation by up to 90%, allowing easy exploitation of multiple data sources, aggregating them from different formats efficiently and securely, regardless of location or the number of users accessing the data.

“The approach proposed by Realworld Eastern Europe does not come to change the already integrated systems that people are used to, but offers the solution to fully integrate these already functional systems. To apply the macro perspective, to bring together and connect all the already existing systems, with the great advantage that, in this way, the human resource is not destabilized by the introduction of new systems”, said Bogdan Hebean, Managing Director of Realworld Eastern Europe.

In the context of the interoperability law, the digitization of public services will bring tangible benefits. Unlike physical offices, digital ones are open to the public 24/7. Digital interactions consume less time for people and reduce the administrative burden on companies, which can help support businesses as economies recover from the effects of the pandemic. On the other hand, automating the handling of requests significantly increases productivity, reducing delays and freeing up resources for other priorities. Public sector employees can also benefit from digitization with fewer repetitive tasks and higher levels of job satisfaction.

“Realworld is a digital transformation enabler, a service provider that can provide access to an integrated national ecosystem of data through DTS, which essentially creates a bridge of connection and access through which both old and new systems can communicate, which which automatically leads to their operation in a unitary and fluid manner, contributing to operational efficiency, but also to simplifying the interaction between institutions and public authorities, and automatically between them and citizens”, Bogdan Hebean also stated.

DTS brings a number of benefits by providing a single point of contact, quick access to external sources, simplified view of the source, connector management and middleware use, dedicated intuitive graphical interface, optimized distribution of resources, easy integration of data into your own workflow and applications , a containerized platform architecture, redundancy scalability, centralized resource access management, along with communication encryption.

“DTS proposes securing access to the various resources and functions that it centralizes through two complementary approaches. First of all, from a conceptual point of view, DTS eliminates the exposure of vulnerable surfaces to attack, keeping interoperability with them in a strictly internal regime and instead offering atomic and easy-to-secure contact points with the outside. Secondly, DTS implements high security policies both at the points of contact and in internal communication”, said Adrian Lici, Lead Solutions Architect Realworld Eastern Europe.