Symphopay supports Sameday for the expansion of the card payment solution in the network of easyboxes

By integrating the Symphopay platform, Sameday, the courier company with the most dynamic growth in the region, will optimize the card payment process at easybox, both to improve the experience offered to customers and in the perspective of new partnerships in the financial-banking area.

In the context of the sustained growth of e-commerce, customers of online stores aim to obtain increased convenience and flexibility in choosing a delivery option or payment method. Sameday’s solution to meet consumer expectations is the easybox locker network. easybox delivery machines offer predictability of safe deliveries, flexibility for picking up parcels, convenience of proximity and convenience for users. One of the elements that contribute to increasing user comfort is the integration of the card payment option upon delivery.

Symphopay responded to Sameday’s requirements for the development of the unassisted card payment solution. The Romanian financial-banking technology company offered a fully integrated package that includes payment terminals tested in extreme weather conditions, a real-time management and reporting software platform, including integration protocols that help develop an intuitive and friendly payment experience . Also, Symphopay has capabilities to connect to multiple banks and integrate various loyalty systems leading to an increase in the number of customers and their satisfaction.

“The integration and development of a payment solution adapted to our needs are essential elements to control and increase the value we offer easybox customers. The technology developed by Symphopay contributes to the personalization of flows and access to new opportunities, including by opening up to new partnerships in the financial-banking area.” says Lucian Baltaru, Sameday CEO.

“We are extremely honored to be partners in a project of such scope where the payment component represents a strategic element in the development of the easybox network. The growing trend in the development of unassisted payment solutions (self-service systems) was also visible before the pandemic, but it has accelerated in the last two years. Our role as an integrator is to support banks and merchants in their efforts to digitize and transform payments into new business opportunities.” says Daniel Nicolescu, Co-founder and CEO of Symphopay.

There are currently over 3,200 easybox locations active in Romania, and by the end of the year the Sameday locker network will exceed 4,000 units. Retailers that offer easybox delivery as a delivery option include eMAG (including eMAG Marketplace partners), Decathlon, evoMAG, Flanco, Fashion Days, Elefant, Libris, Intersport, Notino, etc.