DigiTech Consult and DRUID enter a long-term strategic partnership, in the Balkan region

Magda Purice Posted On May 6, 2021

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DigiTech Consult and DRUID enter a long-term strategic partnership, in the Balkan region Sofia, 06.05.2021 – DigiTech Consult, a major provider of UiPath RPA development and implementation services in the Balkans, and DRUID, a leader in conversational AI technology for enterprise productivity, are pleased to announce they have entered a strategic partnership. Developed on a no-code chatbot authoring platform, DRUID intelligent virtual assistants save time and money while boosting user experience. The collaboration aims to implement conversational RPA solutions across various industries, such as finance, accounting and banking, retail, logistics, marketing research, and other services.

DRUID brings conversational out-of-the-box capabilities to UiPath’s bots, adds enhanced cognitive services, and simplifies automated tasks. DRUID virtual assistants can communicate and trigger actions with both attended and unattended robots to streamline complex end-to-end hyper-automation projects in a human-like manner. The power and accessibility of DRUID chatbots lie in the revolutionary proprietary NLP engine that natively supports over 45 languages. Simultaneously, over 500 pre-built conversational skills by roles, processes, and industries ensure fast time to value.
“Our goal is to help businesses to achieve sustainable growth through constant innovation at high speed. That is why we believe that the partnership between Digitech Consult and DRUID will strategically contribute to the Bulgarian business and technology landscape. Together as partners, we combine the long years of process improvement and automation knowledge and experience with advanced AI technology to deliver flexible and quick solutions to our Customers. Together we aim to enable organizations to drive their digital culture further and empower them in self-building their next-generation virtual assistants.”, stated Milena Ribarova, Founder and GM, DigiTech Consult.

“DRUID continues to identify innovative partners that enable us to stay at the forefront of consumer trends in the conversational RPA and intelligent virtual assistants’ industry. The partnership with DigiTech Consult is an efficient way to bolster our participation in the fast-growing Balkan markets. This collaboration aligns us with a leading RPA player and supports broader commercial strategies with our customers to bring growth opportunities that will benefit both businesses.”, stated Simona Hurjui, Alliances and Channels Partner Enablement Lead, DRUID.

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About DRUID
DRUID (www.druidai.com) is a global leader in Conversational AI Automation. DRUID’s no-code platform enables enterprises to automate customer and employee communications using AI-driven virtual assistants. 500 predefined conversational skills and award-winning native connector with UiPath bots offer 3x-5x faster deployments. DRUID is available in any deployment scenario and supports conversations in any language and on any digital channel. About DigiTech Consult DigiTech Consult (www.digitechconsult.com) is an innovative and dynamic brand, which brings new technologies to Businesses. Targeting large organizations from different industries and continents, DigiTech Consult boosted their performance and increased their revenues through process optimization and automation. With a Leadership team exposed to Global Best Practices that have gained experience working in over 35 countries, DigiTech Consult solves problems at a speed no one else can match.

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