DRUID signs partnership with certSIGN to diversify chatbots’ electronic signature knowledge

DRUID, a company specialized in the development of intelligent virtual assistants (chatbots) for Enterprise organizations, announces the signing of a technological partnership with certSIGN, the largest certification authority in Romania. Through this partnership, conversations through DRUID chatbots will be secured at a higher level, electronic signatures being created with certSIGN’s Paperless solution, which is certified in the European Union as a qualified electronic signature creation device (QSCD).

The partnership aims to develop a connector with certSIGN technology, so that organizations wishing to adopt virtual assistants with electronic signature skills offered by certSIGN, have quick access to a solution tested and configured by the two manufacturers. By integrating with certSIGN, all DRUID virtual assistants gain the ability to securely transmit information, as well as electronic signature, including qualified signature, of documents provided by certSIGN. The digital documents are subsequently archived electronically, bearing time stamps, fully respecting both the Romanian legislation and the European legislation in force.

“By adding certSIGN to the list of connectors with authorized electronic signature issuing providers, DRUID remains true to its strategy of providing a conversational hub connected to the latest technologies. DRUID chatbots are powered not only by predefined conversational flows on industries, roles or business processes, but also by the technologies necessary to increase the productivity and digital experience of Enterprise-type organizations ”says Daniel Bălaceanu, Head of Product Management, DRUID.

“The partnership with DRUID, which has managed in a very short time since its establishment to offer the market extremely innovative solutions, we are happy and make us confident in building a solid, long-term relationship. Together with the electronic signature solutions, certSIGN brings to this partnership its expertise in digitization processes in the banking, retail, utilities or human resources area, as well as the possibility to offer local technical support, including on site. This ensures the rapid integration of chatbots with electronic signature functionalities in customer systems” says Aurel Meiroșu, Business Development Manager certSIGN”

DRUID is the only company in Romania specialized in the design and development of intelligent virtual assistants dedicated to complex Enterprise processes, and one of the few global suppliers that covers all types of implementations – cloud, hybrid or on-premises. Hundreds of pre-configured conversational templates on roles, processes and industries ensure production launch in just a few weeks.