In the context of a fast-changing working environment and companies facing unprecedented disruptions in their activity, many have turned to their technology providers for support.
“Over the past few weeks, we have prioritized helping our existing customers find potentially better ways to deal with their new challenges, whilst also changing our internal procedures and ways of working to ensure that our own teams stay safe,” Adrian Bodomoiu, Managing Director Wizrom Software told Outsourcing Today in a recent interview.
Another thing we have seen is growing interest from a larger number of smaller or medium-sized companies about the ways in which the right business software might help them in their daily operations, regardless if we’re talking about an ERP or an HR management system which can be accessed remote. If this period has showed the world anything, it is how much digital business solutions can make a real difference in business outcomes in all situations. Therefore, looking towards the near future, our priority is to work together with new clients to move them forward on the path of digitalization.
Disruptive ways in using the already existing technologies
We are already observing changes in terms of technologies, but not necessarily in the sense of development of new ones. Rather, I think this period has pushed human creativity and problem-solving to a new level and we are seeing new and innovative ways in which existing technology can be used.
In the business environment, the silver lining is that we are on the brink of a globalized digital transformation. I am convinced that, post-crisis, we will continue to see growing demand for mobility enabling solutions and the cloud. In this period of limitations on our physical interactions and mobility, a lot of the things we used to do – working, socializing, learning, networking – have moved online. And as we try put these new solutions, some perhaps for the first time, there is a high chance that cost- and time-saving benefits will convince us to adopt them on the long-term.
At the same time, the current situation is serving to accelerate the path to automation, across many sectors and processes, as well as across different company sizes. While large corporations, from the distribution or manufacturing industries, are the first for whom automation makes business sense, following the crisis, we will see a lot more interest in the SMB sector as well – through either cloud solutions or by implementing HR, accounting or salesforce automation systems that increase business productivity and efficiency, even in remote work conditions.
This period will change the way in which we look at remote work and that it will become a much more common occurrence
As the coronavirus has disrupted global activities and efforts are being made to contain its spread and effects, millions of employees have been working from home. And perhaps this is only the beginning.
In the past, employers did not favor remote workers because of what they perceived as a loss in control and a feeling that workers would slack on their duties if there was no one there to physically supervise them. However, this mandatory enforcement of remote working has revealed the benefits of remote working as well, such as increased productivity in some cases (owing to a lack of interruptions) and more available time (stemming from the disappearance of long and stressful commutes).
I believe that this period will change the way in which we look at remote work and that it will become a much more common occurrence, even if in hybrid contexts, combining on- and off-site work for employees and teams. The main pre-requisite, however, is for companies to implement the necessary technology to allow for this increased productivity of remote workers, such as remotely available accounting, HR or ERP systems.
Companies across all economic sectors will need to pool their resources and efforts into restarting the economy
In this context, I am convinced that we will have an important role to play, since a focus on digitalization in both private and public environments will be crucial to mitigating the impacts of the current crisis and ensuring we are prepared for a potential resurgence of the virus. Companies should learn from the lessons and mistakes of the current crisis and put a particular emphasis on increasing their productivity and efficiency and becoming more adaptable by choosing the right software tools: ERP, human resource management, payroll support.