TotalSoft participated in the technological integration in the merger process between UniCredit Bank and Alpha Bank Romania

TotalSoft, one of the leading providers of business software solutions in Central and Eastern Europe, participated in the merger process between UniCredit Bank Romania and Alpha Bank Romania, one of the most complex projects in the local banking sector in recent years.

Through its technological expertise, TotalSoft successfully completed the integration of the Charisma ERP and Charisma HCM solutions used within the two entities and ensured the continuity of operations in the HR and finance departments, the complete integration of databases and the alignment of internal processes in accordance with regulatory requirements and international financial reporting standards. The technological integration process, which lasted approximately 6 months, involved the harmonization of the existing IT systems in the two banks, so that all of the approximately 4,800 employees of the new UniCredit financial group would not experience any blockages in their daily activities, and customers would benefit from uninterrupted financial services.

The integration project was carried out in close collaboration with the UniCredit Bank and Alpha Bank Romania teams, bringing together dozens of specialists in the fields of technology, human resources, finance and accounting and compliance. Together, they coordinated a complex process of unifying databases, synchronizing internal applications and aligning reporting flows.

The joint effort aimed not only at technological integration, but also at optimizing work processes and consolidating a unified financial reporting framework, according to international standards. At the same time, the teams carried out critical data migrations and detailed analyses of operational flows, in order to identify synergies and support an efficient transition between the two banks’ systems.

The process was completed by the use of complementary business applications, dedicated to the management of contracts, procurement, internal expenses, compliance (GDPR) – all natively integrated with the Charisma ERP platform, as well as the implementation of electronic invoicing (eFactura) and new financial reporting.

The collaboration between TotalSoft and UniCredit Bank Romania has a long history, and TotalSoft’s involvement in the integration project strengthens this relationship, confirming the company’s position as a reference technological partner for the financial and banking sector.

“We are honored by the contribution that Charisma solutions had in supporting a defining moment for the evolution of the banking market in Romania. This project reconfirms the fact that the right technology, strategically and rigorously implemented, is not only a tool for efficiency, but a true catalyst for digital transformation, innovation and operational continuity. The implementation and success of this digital ecosystem are the result of an exemplary collaboration between the UniCredit Bank and TotalSoft teams, to whom we extend our gratitude for the professionalism, dedication and expertise demonstrated throughout the entire process.”, stated Monica Gheorghe, Leader Financial Services Division, TotalSoft.

Post-merger, UniCredit Bank has a network of approximately 300 branches and 900 ATMs throughout the country. Over 4,800 employees work in the bank after the merger.

TotalSoft, a Romanian company founded in 1994, is one of the leading providers of digital transformation solutions – Enterprise Resource Planning (ERP), Human Capital Management (HCM), Healthcare and Business Intelligence – in Central Europe. With an extensive portfolio in over 40 countries, on five continents, and a team of 600 specialists, TotalSoft is in the top 10 global providers of software solutions for the leasing industry and in the top 10 European providers of ERP and HCM solutions.