Meet The Finalists of the upcoming Romanian Business Services Awards, 2026

In 2026, business services are shaped by a deeper adoption of AI and automation, enabling greater efficiency and more data-driven outcomes rather than relying solely on cost reduction. Key developments include a stronger emphasis on outcome-based engagements, the expansion of hybrid and nearshore delivery models, and growing demand for real-time analytics and stronger security. Ongoing talent shortages also influence the market dynamics, prompting companies to prioritize quality and higher-value work over low-cost solutions.

Following the Jury Board voting and The Public Voting in the past weeks, we are happy to share the list of finalists for each of the category in the competition. The Winners will be disclosed and awarded on the Romanian Business Services Awards scene on May 21, at InterContinental Athénée Palace Bucharest, Le Diplomate conference hall.

Check the event website for registration details: Romanian Business Services Forum & Awards – powered by The Diplomat Bucharest

THE JURY BOARD        

• CORINA VASILE, Executive Director, ANIS Romania
• TOMAS HUSNER, Director, Consulting, Finance and GBS Transformation Lead Deloitte Romania
• CRISTINA IONESCU, Associate Partner, Advisory, KPMG Romania
• ANDREI MIHAI CRACIUN, Head of Digital Transformation and Data Analysis department, West University of Timisoara
• MIHAELA ROBU, Business Development Manager, ACCA South – Eastern Europe
• COLIN LOVERING, Founder of Lovering & Partners
• DAN ZAHARIA, Founder Fab Lab Iasi

THE LIST OF FINALISTS FOR EACH CATEGORY:

BUSINESS SERVICES COMPANY OF THE YEAR (less than 800 employees)     

• Allianz Partners Romania   
• Booking Holdings 
• Deutsche Telekom Services Europe Romania                 
• Ness Digital Engineering Romania    

BUSINESS SERVICES COMPANY OF THE YEAR (over 800 employees)               

• Accenture Romania             
• Concentrix Romania – AI-powered Transformation Hub for CEE                 
• Michelin
• VOIS (Vodafone Intelligent Solutions) Romania              
• Wipro Romania    

EMPLOYER OF THE YEAR (less than 800 employees)              

• Allianz Partners Romania   
• Booking Holdings 
• Deutsche Telekom Services Europe Romania                 
• Ness Digital Engineering Romania    
• SoftServe Romania        

EMPLOYER OF THE YEAR (over 800 employees)      

• Computer Generated Solutions (CGS)             
• Concentrix Romania            
• Michelin CBS Bucharest    

MOST TRANSFORMED WORKPLACE           

• Concentrix Romania            
• Vodafone Intelligent Solutions Romania (VOIS)             
• Wipro Romania, strategic delivery and innovation hub 

NEW ENTRY ON THE MARKET AWARD        

• Equans  
• SCOR     

HR MANAGER OF THE YEAR            

• Anca Ivanov, HR and payroll expert , Accace Romania                  
• Andreea-Maria Miron, Andreea-Maria Miron, Strategic People & Performance leader at Stefanini EMEA
• Laura Busu, HR Director of Michelin CBS Bucharest    

TEAM LEADER OF THE YEAR           

• Andreia Barsan, Team Leader Project Management, Vodafone 
• Loredana Barsan – Wipro   
• Razvan Stefan Balica Voyager HR    
• Simona Grigoraș, Workplace Experience Team Lead for Booking Holdings Romania                 
• Simona Nae, Treasury Manager Europe, Michelin CBS Bucharest              
• Vivian Laurentiu Niscoveanu – Wipro      

BEST CUSTOMER CENTRIC INITIATIVE        

• Accenture – Transforming financial crime risk into regulatory strength      
• Concentrix |Horizon-18: Precision in AI, built for every culture                     
• Michelin -The Supplier Room Europe                
• Valoris – Customer Experience Enabling Electric Mobility Adoption           
• Wipro Romania – a customer‑centric transformation that turned IT support for a leading Chemicals enterprise           

BEST UNIVERSITY-BUSINESS COOPERATION PROJECT       

• Michelin CBS Bucharest – FABIZ partnership – our youth strategy moving forward 
• Vodafone – NEXT
• Wipro Romania & The FEAA Iași University     

BEST WELLBEING INITIATIVE          

• Concentrix | WeCare. Six wellbeing dimensions. One integrated approach.             
• TP – The Feel Good Legacy: Building a TP Ambassadors Wellbeing Ecosystem      
• Wipro Romania – Wellbeing Carnival          

CSR INITIATIVE OF THE YEAR         

• Accenture’s Digital Skills Academy 
• Michelin – Hard Excess Management: Turning Excess into Value for Business and Planet    
• Stefanini Institute NGO – Alexia Gușa (representant)   
• Societe Generale Global Solution Centre – We Care Together   
• Vodafone Brighter Futures 
• Wipro Romania – “Have a Heart”      

DIGITAL TRANSFORMATION INITIATIVE OF THE YEAR            

• Concentrix |ixHero™ – AI-powered CX Transformation at Scale 
• Deutsche Telekom Services Europe Romania – Digital Planning with Jedox              
• Michelin Corporate Business Services Bucharest         
• Stefanini SophieX 2.0 – AI-First Digital Workplace Assistant       
• VOIS Romania – Project Dune

DIVERSITY AND INCLUSION IMPACT AWARD           

• Accenture -ParentsClub Community                
• Concentrix Working Across Cultures: Empowering Inclusion     
• Wipro Romania – The Generational Advantage

L&D INITIATIVE OF THE YEAR         

• Endava – DAVA.X ACADEMY PROGRAM         
• Michelin The Logistics for Logistics Professionals         
• Stefanini ONE JOURNEY    
• TP Romania – ONE TP Leadership DNA Framework      
• VOIS 360: PersonaLed Onboarding Journey   
• Wipro Romania – Skill Board & Talent Skilling KPI Power BI Dashboards  

TOP DIGITAL TRANSFORMATION SERVICES PROVIDER        

• Stefanini Digital Transformation Services        
• Accenture Transforming Automotive Industry with       
• Concentrix | The ix Suite Ecosystem – Powering Intelligent Transformation at Scale                 
• Wipro Romania – CDP (Customer Delivery Professional) delivery framework    

BRAND OF THE YEAR        

• Allianz Partners
• Concentrix Romania
• Michelin Romania
• TP Romania
• VOIS Romania
• Wipro Romania

About Romanian Business Services Forum & Awards Gala

To highlight the evolutions and new growth opportunities of the business services industry in Romania this year, OUTSOURCING TODAY & The Diplomat-Bucharest organize the 12th Edition of THE ROMANIAN BUSINESS SERVICES FORUM & AWARDS on May 21, at InterContinental Athénée Palace Bucharest, Le Diplomate conference hall.

EVENT MAIN HOURS:

15:00 – 15:40      Welcoming Guests & Official Opening Address

15:40 – 15:45       OFFICIAL OPENING ADDRESS

15:45 – 16:00       Speech by Adinel Tudor, CEO, Evo Properties

16:00 – 18:00      CEO LEADERS FORUM

18:00 – 19:00      Networking Cocktail & Gala Dinner

19:00 – 20:30      THE BUSINESS SERVICES AWARDS GALA

THE CEO FORUM is a platform dedicated to leaders acting in the business services and tech solutions providers in a half-day event with engaging dialogue sessions and valuable networking opportunities. The event is an arena where key players in the field share their insights and business perspective to their peers in the industry.

THE AWARDS GALA continues to recognize, reward and celebrate the success of the most prominent companies acting in the business services industry in Romania.

ROMANIAN BUSINESS SERVICES FORUM & AWARDS is the ideal stage for knowledge sharing, voice expression and objective recognition of the performance proved by professionals and projects, while celebrating and raising the profile of their achievements. The Event recognizes the personal contribution and commitment of the most experimented individuals and the added-value projects in this industry in Romania.

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