One out of three candidates use ChatGPT when applying for a job

The number of professionals using generative artificial intelligence, such as ChatGPT, when applying for a job has increased since last year. Hays, the world’s specialist leader in workforce solutions and recruitment, asked over 15,000 respondents whether they had used ChatGPT when applying for a job, 39% said they had used the generative AI tool to help with their CV, which is a 13% increase from 2023.

The perception of using generative AI tools for the job application process remains largely positive as 40% said it is an innovative use of the tech and 39% think it is acceptable if it is used to refine their application. Whereas 18% of respondents said it was dishonest and should be limited. It is no surprise that the positive sentiment has remained as more jobs in various industries are adapting AI into their work due to ongoing digitalisation.

James Milligan, Global Head of Technology at Hays comments: “CVs and are a great opportunity for organisations to learn more about a candidate, so authenticity is key for candidates. While generative AI has the capability to efficiently complete repetitive or template tasks, it has several limitations when it comes to replicating the human touch. The technology is there to assist you but use it wisely, a CV needs to be a fair representation of you, and it needs to convey your passion and enthusiasm. AI can complement your efforts, but preparation and understanding of the role remain crucial.”

An AI resume builder can identify essential keywords and phrases from the job description relevant to the candidate’s background and qualifications. However, without personalisation the CV runs the risk of sounding generic, while also sounding similar to other candidates using the same AI tool. The technology is known to make mistakes and even lack creativity, and it can miss the mark on displaying emotional intelligence.

We notice a similar trend in Romania – according to the latest local survey, 1 in 2 respondents said they use AI to paraphrase texts and/or draft emails – which confirms the current global trend.

Daniel-Mihail Nițu, Senior Recruitment Consultant IT division, Hays Romania comments: “As a recruitment consultant, I review countless CVs daily, and it’s easy to identify when someone has relied on AI to write their CV. While it’s becoming more common to use AI in the digital age we live in, it’s important to remember that the person behind the CV should remain authentic, inspiring, and unique. Moreover, discrepancies between the person portrayed in an AI-generated CV and the real person during an interview can lead to a missed professional opportunity.”