Zitec anticipates a 20% increase in consolidated turnover in 2024 and draws attention to the challenges in the IT industry in Romania

Zitec, a leader in IT and digital transformation solutions in Romania, is forecasting a 20% increase in consolidated turnover in 2024, demonstrating stability and resilience in the current economic context.

The verticals that recorded the most significant increases in the first quarter of 2024 were Retail with a 15% increase, the area of ​​public auctions, but also new areas that benefited from more interest this year, such as Data & Artificial Intelligence (AI ).

One of the pillars of Zitec’s growth is the consolidation of its client portfolio, both locally and internationally. Since the beginning of the year, top brands such as HeyBlu (Romania), ProFiduciaria (Romania), European Athletics (Switzerland) or Sportano (Poland) have joined the Zitec portfolio. The experience of the Zitec team and the anticipation of market needs contributed significantly to the expansion of the portfolio, despite the economic challenges and the fiscal environment in Romania. Another direction of accelerated development this year is the digital transformation of public services.

To date, Zitec has participated in over 20 public tenders, recording a 30% success rate.

“We are glad to have achieved our stated goals at the beginning of the year to participate in several tenders aimed at the digital transformation of public services. Improvements in the transparency and fairness of the selection process in public tenders have given us the confidence to actively engage in this process. Numerous important public institutions have chosen us as a partner for digitization in the context of the PNNR, and this confirms the ability of our team to capitalize on its technical experience to facilitate Romanians’ access to quality public services”, says Cristiana Cotorelea, Public Sector Director at Zitec .

At the same time, the company draws attention to the challenges in the IT industry in Romania and the fiscal measures taken by the Government of Romania in 2023 that still produce negative effects on the business environment and employees in this sector.

“We are confident in the growth and development of Zitec throughout 2024, but we look cautiously towards the future and draw attention to the persistent challenges in the IT industry in Romania.” says Alex Lăpusan, CEO and co-founder of Zitec.

“Our concerns come against the background of the global decline in demand for IT services and the abrupt removal, from 2023, of tax breaks for IT employees, a government decision that still produces significant negative effects in the absence of policies to offset this impact. It is imperative that the Romanian state supports Research and Development activities much more strongly, at least at the level of competing countries in the region”, adds Alex Lăpușan.

Zitec offers a stable and safe working environment for the more than 400 specialists in its teams, ensuring them the necessary support to develop professionally and reach their maximum potential. Thus, it was among the first companies in the industry to choose to fully bear the costs associated with the government’s decision to eliminate benefits for IT employees (having a negative impact of 700,000 euros estimated for 2024 in the case of the company). In addition, Zitec annually invests a budget of over 800,000 euros in the well-being and development of team members, offering them a flexible way of working, the possibility to work remotely from anywhere, programs for their passions, opportunities for continuous professional development and a work environment that promotes courage, innovation and authenticity.

The loyalty rate, which in the first 5 months of the year is over 97%, significantly higher than the industry average, demonstrates the positive impact of a strong organizational culture. For this year, Zitec plans to expand its team with approximately 100 specialists with technical profiles in the area of ​​software development on technologies such as .NET or PHP, Quality Assurance and Project Management, but also non-technical profiles (in the sales teams, marketing and human resources) and management. Regarding the plans for the second half of 2024, Zitec remains a reliable partner in the digital transformation of companies, offering efficient solutions adapted to the specific needs of customers in various industries such as retail, fintech or cloud solutions. Zitec will continue investing in Research and Development and projects that will focus in the coming period on the area of ​​Data & AI (artificial intelligence) and aims to increase the consolidated turnover by 20% compared to 2023.

About Zitec Zitec is a leader in end-to-end software development services in Romania and a reliable partner for the digital transformation of European multinationals from over 30 countries. Zitec teams have delivered more than half a million customized product development services, along with 750 end-to-end digital projects, for clients such as Decathlon, eMag, Leroy Merlin, Sameday, Tazz, Token. The company has a consistent CSAT score above 80% and an eNPS score that is often more than 20 points above the industry average.