Latest News  

The voting for The Brand of the Year 2018 in Outsourcing and Shared Services is now open!

Outsourcing Today presents the fourth edition of the annual Romanian Outsourcing & Shared Services Awards, the event that recognizes, rewards and celebrates the success of the most prominent companies acting in the Outsourcing - BPO, ITO and SSC industry in Romania, on May 10 in Bucharest at Radisson Blu Hotel.

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Romanian Outsourcing & Shared Services Summit: The very definition of millennials is change

Adapting to future workforce trends whilst balancing intelligent automation, digitalization, and millennial teams was one of the most discussed topic of the second session of the Fourth Edition of Romanian Outsourcing & Shared Services Summit, a flagship event dedicated to the ever transforming business ecosystem.

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NEWS
The most appreciated companies from the outsourcing industry, awarded at ABSL Gala 2018 Romania

The most appreciated companies in the outsourcing industry were awarded last night, at the ABSL Romania Awards Gala, a recent announcement of the company stated.

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Cybersecurity Tech Accord: 34 leading companies sign pledge to fight cyberattacks to promise equal protection for customers worldwide

Companies across every layer of internet communication vow to defend against misuse of their technology; promise to protect all customers regardless of nationality, geography or attack motivation.

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Accenture study finds 87 percent of focused cyberattacks are prevented

With ransomware and distributed denial of service (DDoS) attacks on the rise, the average number of focused cyberattacks per organization has more than doubled this year compared to the previous 12 months (232

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Romanian software group expands to Bulgaria

Romanian group Global Technical Systems, which specializes in software development and providing technological solutions for building efficiency and security infrastructures, aims to double its turnover this ye

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ANALYSIS

Smartree: Over 75 per cent of large companies offer benefits to their own employees

According to Smartree, one of the leaders in Romania in the HR outsourcing market, the benefits provided by Romanian employers have become increasingly varied and creative as a method of retention and loyalty o

Colliers: Romania's regional cities will be major drivers of growth

According to the latest report of real estate consultancy company Colliers, offices development gets shape around new poles and regions.

How does leadership look today?

This summer, Outsourcing Today organized LEARNING & DEVELOPMENT Roundtable at InterContinental Hotel in Bucharest. The event brought together the business services professionals to discuss and discover new tool

 
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Opinion

TELUS International: How to keep customers front and center when scaling your business

Learn how to ensure the customer experience grows in tandem with your company's products and services

TELUS International: Meeting Millennial traveler needs: Lessons from the sharing economy

Discover the Millennial travel demands reshaping the industry and building brand loyalty in the process

TELUS International: Four reasons why artificial intelligence belongs in your customer service strategy

Discover how artificial intelligence is helping contact centers deliver a more effective and engaging customer experience

 
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Profiles

Genpact's COO: Staying ahead of the curve

Shibu Nambiar has over 18 years of experience in the services industry, covering roles in operations, project management, service delivery, product development, domain management and training.

How giving back pays dividends for communities and companies

Outsourcing Today recently spoke with Jeffrey Puritt, President and CEO of TELUS International, about why giving back is a key component of their corporate culture, their exponential growth and their remarkable

Societe Generale-European Business Services, a short history

Societe Generale European Business Services (SG EBS) has registered a fulminant growth since its establishment in Bucharest and plans to keep growing by diversifying its activities and strategies. Innovation, c

 
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MOST READ ARTICLES
» Romanian software group expands to Bul...
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» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» EXCLUSIVE: ABSL Timisoara - BPO and SS...
» Large office space leases dominate the...
» BPO: the ideal breeding ground for BPI
» Deloitte opens European Regional Deliv...
» CBRE: Bucharest will witness a fivefol...
 
EDITOR CHOICE
ROMANIAN OUTSOURCING & SHARED SERVICES SUMMIT, with Irina Sersun-Gürtler, Noerr: Bringing the employees on board

This March, the professionals, leaders and key voices in the outsourcing and business shared services industries joined for three rounds of lively knowledge exchange within the Fourth Edition of Romanian Outsou

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Nominations are now OPEN at the Romanian Outsourcing & Shared Services Awards

The nominating session for the fourth edition of annual event of Romanian Outsourcing and Shared Services Gala is open by April 15.

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ANIS announces the launch of the second version of Software Purchasing Guide for Public Institutions

The team consisting of representatives of the General Secretariat of the Government / Governmental Intelligence Agency, the National Agency for Public Procurement (ANAP) and the Employers' Association of Softwa

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Meet the speakers at Digital Finance Conference on March 28th

The Diplomat – Bucharest organizes the second edition of Digital Finance Conference to be held on 28 of March in Bucharest, at InterContinental Hotel, Fortuna Hall starting 8:30 AM.

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ING Tech Romania plans to have 750 IT specialists by 2020

The software division of ING operating ING Software Development Center rebranded to ING Tech Romania plans to reach the number of IT specialists that are currently working in Romania to 750 professionals by 202

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SAP's ten prediction for HR in 2018

The beginning of each year comes with the leaders' prediction in different interest fields. When it comes to human capital management (HCM), most predictions tend to be variations of the same things, accordin

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Accenture: Company culture is key to unlocking gender equality and narrowing pay gap

New research from Accenture has identified 40 workplace factors that create a culture of equality – including 14 factors that matter the most. The research, published today in the company's "Getting to Equal

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