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Societe Generale-European Business Services, a short history

Societe Generale European Business Services (SG EBS) has registered a fulminant growth since its establishment in Bucharest and plans to keep growing by diversifying its activities and strategies. Innovation, commitment and people are the main growth drivers Text courtesy of Philippe Garcet, CEO, SG EBS.

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The importance of balancing digital and traditional customer service

This article is from Issue 2 of Customers First magazine – sharing global insights on customer strategy and innovation

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NEWS
Oracle Cloud platform expands to help more organizations build and deploy high-performance applications

Oracle recently unveiled new enhancements to the Oracle Cloud Platform, making it even more compelling for customers to move business-critical applications to the cloud.

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SAP will invest 2 billion Euro in its internet of things business over the next five years

SAP said it plans to accelerate innovation in its solution portfolio, increase sales and marketing, scale service, support and co-innovation, and expand its ecosystem of partners and startups in the IoT market,

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Around 35 per cent of CEE-based companies already implement digital transformation policies

Oracle and IDC recently published the findings of a study on digital transformation enactment within a pool of 251 companies in eight countries, including 28 such organizations in Romania.

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Colliers International advises on a new transaction: Aberdeen Asset Management sells Construdava office building

Aberdeen Asset Management Deutschland AG signed a sale agreement of Construdava building in Bucharest to AdamAmerica. This is the third transaction in which Aberdeen Asset Management Deutschland AG was advised

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ANALYSIS

Around 35 per cent of CEE-based companies already implement digital transformation policies

Oracle and IDC recently published the findings of a study on digital transformation enactment within a pool of 251 companies in eight countries, including 28 such organizations in Romania.

CIMA study: A third of FTSE 100 annual reports leave investors with ‘incomplete picture' of business performance and risk

Near third of FTSE 100 companies are withholding relevant information from their annual reports and painting an inaccurate picture of opportunity and risk, according to a new research report from the Valuing Yo

The benefits of working

As of last year, the market signaled several reforms in terms of performance management processes, transforming the way companies are measuring the performance of their employees. Accenture took the start and s

 
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Opinion

Building on a career

How do you build a career in the new world of tech and computer science? How do people of so many skills and nationalities find their place in the same work ecosystem? How do they manage to individualize themse

Five of the biggest technology decisions and trends facing contact centers today

Brexit – the potential impact on global mobility of workers - OT print issue

On 23 June 2016, the UK voted to leave the European Union (EU). Prior to the referendum, there were questions over what a possible "Brexit" might mean for employers, and in particular, employers of globally mob

 
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Profiles

Oracle reaches 4,200 employees and plans further expansion - Exclusive OT print issue

While Sorin Mindrutescu, Oracle's general manager for Romania, added to his functions the leadership of its central and eastern Europe Cloud division, the company grows solidly to about 4,200 employees, about a

ASE's HR Master – helping students integrate in companies

An HR student programme that signed 53 partnerships with companies in different practice areas and saw a lot of graduates hired by the real sector of the economy at the end.

Jacek Levernes: Promoting Romania and CEE to worldwide leaders

As Jacek Levernes and other business services industry leaders promoted Romania in their recent business tour to New York, major investors with assets worth billions of dollars showed their interest for the reg

 
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EDITOR CHOICE
PEOPLE IN SHARED SERVICES AND OUTSOURCING FORUM 2016: Addressing the pressing needs of digitalization and people empowerment

The annual event dedicated exclusively to human resources in the Shared Services & Outsourcing Industry powered by Outsourcing Today and The Diplomat – Bucharest was organized at the Intercontinental Hotel in

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Millennials at work, redesigning our world

With the emerging of the youngest generations into the market place, the entire philosophy of the HR process should be reshaped and updated. Actually, once the grim clouds of recession faded away in the past ye

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A people-centred business

The shared services business in Romania roared in the last couple of years, at all levels; new jobs, new entries, new locations, expanded projects, and not the least - the increasing absorption of young profess

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TELUS International Europe awarded Most Innovative Office in Romania

On November 10th, 2016, CBRE, in partnership with Skanska, announced the winners of The Most Office competition in Bucharest.

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Two teams from Bucharest are winners at 24-hour Hackathon organized by Deutsche Bank and NGO Autistica

Two teams of specialists from the DB Global Technology center in Bucharest are among the winners of the international hackaton organized by Deutsche Bank and autism research charity Autistica on November 9th an

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Get your news about the industry from Outsourcing Today newsletter

Starting today, we are introducing to you the first Outsourcing Today newsletter. As we promised to keep our commitment to you and the industry, we are constantly seeking to bring new and inspiring added-value

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Five of the biggest technology decisions and trends facing contact centers today

Technology is enabling contact centers to do more than ever, but disruption rarely fails to bring about a new and unique set of problems. For the customer, incredible things can happen when service and technolo

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