ROXANA SERBAN, Talent Coach, VP iWIN EMEA, ADP: We have created micro learning programs, that also include soft skills approaches and zooming in the impact on our customers

The focus on soft skills increased a lot in this period and it helped customers and all stakeholders of work environment dive and move through the crisis. We have created micro learning programs, that also include soft skills approaches and tools and that zoom in on different aspects with impact on our clients.

Integrating coaching methodologies and brain science discoveries into our learning helps to speed up the learning process and generate faster changes in how we approach daily works and outcomes we generate.

There is a lot of innovation in how we put content together in learning & development process. People had to reinvent themselves. I think that digital learning, AI, robot support, this will be continuing to increase. We have developed a program bringing the lens on our strengths, an assessment that captures the weaks and strengths of users. Moreover, strengths assessment lead to discover the best, most beautiful version of every individual.

The statement has been uttered by ROXANA SERBAN, Talent Coach, VP iWIN EMEA, ADP within today’s THE DIPLOMAT BUCHAREST’s fifth Edition of LEARNING & DEVELOPMENT CONFERENCE in online format, on 25th of February, 2021

The event has been supported by DIAMOND PARTNER: Wipro, GOLD PARTNERS: PwC, ACCA, Lovering& Partners, Business Performance Consultants, MEDIA PARTNERS: Outsourcing Today, Automotive Today, Financial Intelligence, Economistul, Romania Durabila, Club Economic, Bursa.

The series of events dedicated to LEARNING & DEVELOPMENT depicts the current trends and how they affect the business and the employees and commit to making positive changes within business organizations and working teams.

The role of L&D broadened even more in a year of unprecedented change and L&D managers needed to rethink their approach in pursuing the targeted objectives. Remote-working teams and individuals needed to embark and adjust to new L&D processes and the way of doing things has fundamentally changed. Find the full event recording also on Youtube event page: https://www.youtube.com/watch?v=7dd8krztqgI