{"id":661,"date":"2019-11-22T09:07:40","date_gmt":"2019-11-22T09:07:40","guid":{"rendered":"http:\/\/outsourcing-today.ro\/?p=661"},"modified":"2019-11-22T09:08:21","modified_gmt":"2019-11-22T09:08:21","slug":"business-outsourcing-services-industry-in-ro-hits-eur-4-5-bln-in-2018","status":"publish","type":"post","link":"https:\/\/outsourcing-today.ro\/?p=661","title":{"rendered":"Business outsourcing services industry in Romania reach 4.5 bln Euro in 2018"},"content":{"rendered":"<p><strong>The business outsourcing services industry has been one of the most dynamic in Romania, in recent years, reaching revenues of over EUR 4.5 billion in 2018, up 12.5% from EUR 4 billion in 2017, according to estimates of the Business Services Leaders Association in Romania (ABSL).<\/strong><\/p>\n<p>Some 280 companies and 131,000 employees are active in this field, accounting for 2.4% of the total employees in the Romanian economy, up from 1.5% in 2017.<\/p>\n<p>The number of employees will increase by 9.6% next year and the most wanted qualifications for employment in the industry are foreign languages (55%), along with technical \/ IT skills (18%), IT (9%), financial knowledge (3%), and different other skills (soft skills, project management &#8211; 15%).<\/p>\n<p>The entry-level salaries offered in the business services industry are 30% higher compared to the minimum wage in the economy, for the employees with higher education.<\/p>\n<p>About 45% of the companies in the industry are SSCs (Shared Service Centers &#8211; companies that concentrate certain activities in a group of companies such as IT, accounting, procurement, etc. in an entity specialized in such shared services) while 44% are BPOs (Business Process Outsourcing &#8211; companies specialized in providing services to external clients).<\/p>\n<p><strong>Most companies operating in this industry come from France, Germany, Romania and the US.<\/strong><\/p>\n<p>The main services they provide are IT (34%), financial and accounting services (28%), customer operations (26%), HR (21%), procurement (19%), project management (18%), business transformation (16%), and document management (15%).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The business outsourcing services industry has been one of the most dynamic in Romania, in recent years, reaching revenues of over EUR 4.5 billion in 2018, up 12.5% from EUR 4 billion in 2017, according to estimates of the Business [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4,11,3,5],"tags":[34,125],"_links":{"self":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/661"}],"collection":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=661"}],"version-history":[{"count":2,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/661\/revisions"}],"predecessor-version":[{"id":666,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/661\/revisions\/666"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/media\/664"}],"wp:attachment":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=661"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=661"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}