{"id":2539,"date":"2020-07-16T14:08:35","date_gmt":"2020-07-16T14:08:35","guid":{"rendered":"https:\/\/outsourcing-today.ro\/?p=2539"},"modified":"2020-07-17T09:34:01","modified_gmt":"2020-07-17T09:34:01","slug":"ceo-leaders-debate-vivek-bakshi-wipro-technologies-we-have-noticed-an-increase-in-productivity-an-increase-of-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/outsourcing-today.ro\/?p=2539","title":{"rendered":"CEO LEADERS DEBATE, Vivek Bakshi, Wipro Technologies: \u201cWe have noticed an increase in productivity, an increase of customer satisfaction\u201d"},"content":{"rendered":"

Work from home is going to demand higher levels of trust and a high level of empathy from our leaders and our managers. We did not suffer one day of productivity decrease during this time. In Europe, we were able to bring our workforce home within one week. Globally, it took us around 20 days. 95 percent of our global workforce works from home at this moment<\/em>,\u201d Vivek Bakshi, General Manager, Wipro Technologies said during the CEO LEADERS DEBATE \u00a0at the Business Services Forum & Awards 2020, organized by Outsourcing Today and The Diplomat-Bucharest on July 15 th. <\/strong><\/p>\n

\"\"\u201cWe have also noticed an increase in productivity, an increase of customer satisfaction. We have seen an increase of productive hours<\/strong>. We had to actually tell people that work from home it does not mean 24\/7. It is difficult to define boundaries, when does work start and when does it stop. Everything is now online. We have found people working more on weekends. We had to tell people to take even leaves. \u00a0It is about mental health. If you do not disconnect, if you do not step away, it\u2019s detrimental to your productivity and your eventual performance on the customer,\u201d he explained.<\/p>\n

\u201cYou have to understand people have challenges working from home, you need to trust more, you need to trust employees doing their job and not work three hours a day, but also not work 24 hours per day. The whole idea is to redesign our operating model. Most of our employees in Romania would like to come to the office but not more than 2-3 times a week. I don\u2019t think we will go back to a 5-day working routine from office week.\u201d<\/p>\n

The statement has been uttered within ROMANIAN BUSINESS SERVICES FORUM & Awards 2020<\/strong><\/a> \u00a0<\/strong>held on July 15<\/strong>, 2020<\/strong> at Ath\u00e9n\u00e9e Palace Hilton Hotel in Bucharest. \u00a0<\/strong><\/p>\n

\u00a0<\/strong>The event benefited from the support of DIAMOND PARTNER<\/b> Wipro<\/strong>, GOLD PARTNERS<\/strong> PwC, ADP, Colliers International, Soci\u00e9t\u00e9 Generale European Business Services<\/strong>, PARTNERS <\/strong>\u00a0SCC, Endava, Sea One, Wave, Accace, Valoris, Majorel<\/strong>, with the support of<\/strong> ANIS, ClujIT, BRCC<\/strong> and MEDIA PARTNERS<\/strong> Financial Intelligence, Economistul,\u00a0 Romania Durabila, Club Economic, Fab Lab Iasi, Pin Magazine<\/strong>.<\/p>\n

Our acknowledgment goes to all PANELISTS<\/strong> of CEO LEADERS DEBATE<\/strong> for the valuable share of information: \u00a0VIVEK BAKSHI<\/strong>, General Manager, WIPRO\u00a0 Technologies, DENISA PANAITE CASU<\/strong>, PwC\u2018s Academy Leader, \u00a0MATTHIEU PASQUIER<\/strong>, CEO, Societe Generale European Business Services, GEORGE DIDOIU<\/strong>, Director Tenant Services |, Office agency, Colliers International Romania, COLIN C. LOVERING<\/strong>, Vice-President, BRCC, PANEL Moderator<\/strong>.<\/p>\n

The Gala Awards Ceremony has been enabled by a proficient and complex Jury Board<\/strong> commitment, sustained by: FRANCESCA POSTOLACHE<\/strong>, Partner at PwC Romania; ANDRADA ILIESCU,<\/strong> Advisory Director at KPMG; \u00a0GABRIELA MECHEA<\/strong>, Executive Director ANIS Romania; ANDREI ROMANESCU<\/strong>, Managing Director at Veeam Software; ANDREI CRACIUN<\/strong>, head of Digital Transformation & Data Analysis, West University of Timisoara; ALEXANDRU TULAI<\/strong>, Vicepresident, Cluj IT Cluster; DAN ZAHARIA<\/strong>, Senior Leasing Consultant, EXTIND Management; CARMEN ADAMESCU<\/strong>, Partner E&Y; MIHAELA ROSU<\/strong>, Director, Deloitte Audit; MIHAELA ROBU<\/strong>, Business Development Manager at ACCA South – Eastern Europe.<\/p>\n

The event photos are uploaded on Outsourcing-Today\u2019s Fb page<\/a> and \u00a0The Diplomat-Bucharest\u2019s Fb page<\/a> .<\/p>\n

Also, you can find the full recording on The Diplomat\u2019s Youtube channel\u00a0 at the following links:<\/strong> CEO LEADERS\u2019 DEBATE<\/a> & THE AWARDS GALA CEREMONY<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Work from home is going to demand higher levels of trust and a high level of empathy from our leaders and our managers. We did not suffer one day of productivity decrease during this time. In Europe, we were able […]<\/p>\n","protected":false},"author":2,"featured_media":2541,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[19,15,6,8,148],"tags":[219],"_links":{"self":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/2539"}],"collection":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2539"}],"version-history":[{"count":1,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/2539\/revisions"}],"predecessor-version":[{"id":2543,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/2539\/revisions\/2543"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/media\/2541"}],"wp:attachment":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}