{"id":2458,"date":"2020-07-07T07:42:13","date_gmt":"2020-07-07T07:42:13","guid":{"rendered":"https:\/\/outsourcing-today.ro\/?p=2458"},"modified":"2020-07-07T07:42:13","modified_gmt":"2020-07-07T07:42:13","slug":"jean-baptiste-decaix-appointed-chief-client-officer-of-the-webhelp-group-member-of-the-executive-committee","status":"publish","type":"post","link":"https:\/\/outsourcing-today.ro\/?p=2458","title":{"rendered":"Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee"},"content":{"rendered":"<p>With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader.<\/p>\n<p><img loading=\"lazy\" class=\"wp-image-237560 size-medium alignleft\" src=\"https:\/\/www.webhelp.com\/app\/uploads\/2020\/06\/JB-DECAIX-200x300.jpg\" sizes=\"(max-width: 200px) 100vw, 200px\" srcset=\"https:\/\/www.webhelp.com\/app\/uploads\/2020\/06\/JB-DECAIX-200x300.jpg 200w, https:\/\/www.webhelp.com\/app\/uploads\/2020\/06\/JB-DECAIX-682x1024.jpg 682w, https:\/\/www.webhelp.com\/app\/uploads\/2020\/06\/JB-DECAIX-300x450.jpg 300w, https:\/\/www.webhelp.com\/app\/uploads\/2020\/06\/JB-DECAIX.jpg 741w\" alt=\"\" width=\"200\" height=\"300\" \/>A graduate of CentraleSup\u00e9lec and an executive MBA from ESSEC-Mannheim, Jean-Baptiste began his career at Lucent Technologies in Asia, then joined Completel in 2000 to manage the key accounts Pre-sales &amp; Service activities. In 2006, he joined Bain &amp; Co. in Europe and then in Australia, to lead growth strategies, M&amp;A, postmerger integrations, and operational transformations within international groups and for investment funds.<\/p>\n<p>In 2015, Jean-Baptiste joined Webhelp as Chief Delivery &amp; Transformation Officer \u2013 member of the Executive Committee \u2013 to steer the integration and transformation of the multiple international acquisitions as well as the management of Group Operations.<\/p>\n<p>His expertise and business successes has contributed to Webhelp\u2019s growth and international transformation; tripling turnover from 520 million Euro in early 2015 to 1.5 billion Euro in 2019. As Chief Client Officer, Jean-Baptiste will lead the international accounts line of business and strengthen the account management excellence across Webhelp group.<\/p>\n<p>He stated: \u201c<em>At a time when Webhelp is entering a new chapter in its history with its new financial partner Groupe Bruxelles Lambert, it becomes critical to further accelerate our international growth, partnering with our clients and delivering them customer-centric, tailor-made and innovative solutions. These clients represent 2\/3 of our future growth and their loyalty is a major pillar of our strategy<\/em>.\u201d The mission led by Jean-Baptiste Decaix will contribute to achieving Webhelp\u2019s ambition to develop longlasting and valuable partnerships and make the Group a world reference in customer experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSup\u00e9lec and an executive MBA from ESSEC-Mannheim, Jean-Baptiste began [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2460,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[6,148],"tags":[],"_links":{"self":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/2458"}],"collection":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2458"}],"version-history":[{"count":1,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/2458\/revisions"}],"predecessor-version":[{"id":2461,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/2458\/revisions\/2461"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/media\/2460"}],"wp:attachment":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2458"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2458"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}