{"id":15931,"date":"2026-06-22T07:42:46","date_gmt":"2026-06-22T07:42:46","guid":{"rendered":"https:\/\/outsourcing-today.ro\/?p=15931"},"modified":"2026-06-22T07:42:47","modified_gmt":"2026-06-22T07:42:47","slug":"laszlo-palhazi-principal-horvath-romania-its-not-technology-but-a-lack-of-collaboration-that-is-blocking-digital-transformation","status":"publish","type":"post","link":"https:\/\/outsourcing-today.ro\/?p=15931","title":{"rendered":"L\u00e1szl\u00f3 P\u00e1lh\u00e1zi, Principal, Horv\u00e1th Romania: It\u2019s not technology but a lack of collaboration that is blocking digital transformation"},"content":{"rendered":"\n<p>Digital transformation has been one of the most common strategic priorities for companies in recent years. Growing budgets, ambitious projects, and increasingly sophisticated technologies\u2014from automation to artificial intelligence\u2014all point in a clear direction: organizations want to become faster, more efficient, and more competitive.<\/p>\n\n\n\n<p>Investments confirm this trend. According to the study <em>\u201cDigital Value: How AI and Digital Transformation Finally Pay Off\u201d<\/em> conducted by Horv\u00e1th, 67% of companies plan to increase their digitalization budgets, with an average planned increase of approximately 30%. Furthermore, investments in digitalization already account for nearly one-third of the entire project portfolio, and around 30% of these budgets are allocated to AI.<\/p>\n\n\n\n<p><strong>And yet, results are slow to materialize.<\/strong><\/p>\n\n\n\n<p>The intuitive explanation is that technology is not mature enough or that implementation is too complex. The reality, however, is less comfortable: the problem is not the technology, but the way organizations work\u2014or, more accurately, fail to work together.<\/p>\n\n\n\n<p><strong>Digital Transformation Is Not an IT Project<\/strong><\/p>\n\n\n\n<p>One of the most persistent mistakes is treating digitalization as a technology project. Companies select platforms, implement systems, and define IT roadmaps. Meanwhile, the organization itself remains essentially unchanged.<\/p>\n\n\n\n<p>The Horv\u00e1th study shows that the main obstacles are organizational in nature. Sixty-seven percent of companies say that a silo mentality and a lack of collaboration between departments are among the biggest barriers to digital transformation.<\/p>\n\n\n\n<p>This compartmentalized mindset, in which each department operates separately with its own objectives and priorities, causes even the best technological solutions to be implemented in a fragmented manner, without coherence and without real impact across the organization.<\/p>\n\n\n\n<p>In many companies, digitalization is still viewed as the responsibility of the IT department. In reality, it is a cross-functional effort that requires collaboration among business, operations, finance, HR, and executive management.<\/p>\n\n\n\n<p><strong>Processes Are Not Designed End-to-End<\/strong><\/p>\n\n\n\n<p>Another major obstacle is the lack of an integrated perspective on processes. In many companies, digitalization means optimizing isolated segments: a new application here, an automation initiative there.<\/p>\n\n\n\n<p>The problem is that real value does not emerge at the local level but across the entire workflow.<\/p>\n\n\n\n<p>When processes are not designed end-to-end, bottlenecks inevitably arise: data that does not transfer properly between systems, manual steps that interrupt automation, and unclear responsibilities between teams. The result is \u201cpiecemeal\u201d digitalization that consumes resources while delivering limited value.<\/p>\n\n\n\n<p><strong>Without Leadership, Transformation Remains on Paper<\/strong><\/p>\n\n\n\n<p>Perhaps the most underestimated factor is management involvement.<\/p>\n\n\n\n<p>Digital transformation is not merely a change in tools\u2014it is a change in priorities, processes, and behaviors. Without a clear and consistent commitment from leadership, initiatives remain tactical, lacking the momentum required to fundamentally transform the organization.<\/p>\n\n\n\n<p>In many cases, management supports digitalization in principle but does not intervene when conflicts arise between departments, does not prioritize resources, and does not enforce the discipline necessary for implementation.<\/p>\n\n\n\n<p>Without this type of leadership, transformation loses its effectiveness.<\/p>\n\n\n\n<p><strong>The Real Problem: Lack of Collaboration<\/strong><\/p>\n\n\n\n<p>Viewed together, these obstacles share a common denominator: a lack of collaboration.<\/p>\n\n\n\n<p>The issue is not inadequate technology. Solutions are not lacking. What is missing is the organization\u2019s ability to function as a unified whole\u2014to align objectives, integrate processes, and establish a common language between business and IT.<\/p>\n\n\n\n<p>Digital transformation is, at its core, an exercise in organizational coordination.<\/p>\n\n\n\n<p><strong>What a Successful Approach Looks Like<\/strong><\/p>\n\n\n\n<p>Companies that succeed do not necessarily do radically different things, but they do them in a fundamentally more coherent way.<\/p>\n\n\n\n<p>They treat digitalization as a cross-functional program rather than an isolated initiative. They focus on end-to-end processes rather than local optimizations. They establish clear governance and accountability structures. And perhaps most importantly, they actively involve leadership in overcoming barriers between departments.<\/p>\n\n\n\n<p>The result is not only more effective implementation, but also a more mature organization capable of adapting more quickly to change.<\/p>\n\n\n\n<p>Digital transformation is not being held back by a lack of technology, but by the limitations of how organizations collaborate.<\/p>\n\n\n\n<p>As long as companies continue to operate in silos, optimize fragmented processes, and treat change as an IT project, results will continue to fall short of expectations.<\/p>\n\n\n\n<p>Organizations that overcome these internal barriers discover that technology is not the obstacle\u2014it finally becomes the accelerator.<\/p>\n\n\n\n<p><strong>About Horv\u00e1th<\/strong><\/p>\n\n\n\n<p>Horv\u00e1th is one of the leading independent international management consulting firms, with a strong presence in the Romanian market since 2005. Founded in Stuttgart in 1981 by Professor Dr. P\u00e9ter Horv\u00e1th, a pioneer of controlling in Germany, the company today employs more than 1,400 people worldwide.<\/p>\n\n\n\n<p>Horv\u00e1th has offices in Germany (Berlin, D\u00fcsseldorf, Frankfurt, Hamburg, Munich, and Stuttgart), Austria, Romania, Switzerland, Hungary, Italy, Denmark, Saudi Arabia, the United Arab Emirates, and the United States, while providing consulting services to clients globally.<\/p>\n\n\n\n<p>Horv\u00e1th is a member of Cordence Worldwide, a leading global alliance of independent management consulting firms, bringing together nearly 70 offices across 24 countries on three continents.<\/p>\n\n\n\n<p>In the local market, Horv\u00e1th has been providing top-level consulting services for more than 20 years. During this period, the Romanian team has delivered over 600 projects with a cumulative value exceeding \u20ac115 million for companies in industries such as energy, banking and financial services, courier and logistics, retail and FMCG, pharmaceuticals, the public sector, and many others.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Digital transformation has been one of the most common strategic priorities for companies in recent years. Growing budgets, ambitious projects, and increasingly sophisticated technologies\u2014from automation to artificial intelligence\u2014all point in a clear direction: organizations want to become faster, more efficient, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":15933,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[19,3,5,17,317],"tags":[1162],"_links":{"self":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/15931"}],"collection":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15931"}],"version-history":[{"count":1,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/15931\/revisions"}],"predecessor-version":[{"id":15934,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/15931\/revisions\/15934"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/media\/15933"}],"wp:attachment":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15931"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15931"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}