{"id":15442,"date":"2026-04-15T08:11:27","date_gmt":"2026-04-15T08:11:27","guid":{"rendered":"https:\/\/outsourcing-today.ro\/?p=15442"},"modified":"2026-04-20T06:22:55","modified_gmt":"2026-04-20T06:22:55","slug":"%f0%9f%8e%99%ef%b8%8fcostin-teodorescu-co-founder-cto-realtynno-organizations-become-hybrid-by-design-combining-humans-ai-and-systems-into-one-integrated-operational-model","status":"publish","type":"post","link":"https:\/\/outsourcing-today.ro\/?p=15442","title":{"rendered":"&#x1f399;&#xfe0f;Costin Teodorovici, Co-founder &#038; CTO Realtynno: Organizations become hybrid by design \u2014 combining humans, AI and systems into one integrated operational model"},"content":{"rendered":"\n<p><strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Outsourcing Today,<\/span> the business services industry\u2019s integrated networking and news platform, continues its interview series with leaders shaping the future of business services and related sectors. We explore key perspectives on the year ahead, strategic priorities, and growth opportunities.<\/strong><\/p>\n\n\n\n<p><strong>Read below the key standpoints and perspectives of&nbsp;<span class=\"has-inline-color has-vivid-cyan-blue-color\">Costin Teodorovici, Co-founder &amp; CTO Realtynno<\/span><\/strong><br><\/p>\n\n\n\n<p>&#x1f399;&#xfe0f;<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">AI-based technologies changing the company\u2019s competitive edge in 2026<\/span><\/strong><\/p>\n\n\n\n<p>AI has not changed <em>what<\/em> we do; it has fundamentally changed <em>how fast and how well<\/em> we do it.<\/p>\n\n\n\n<p>In our case, the competitive edge comes from compressing the entire value chain: from understanding a client\u2019s problem, to designing a solution, to actually delivering and iterating on it. Tasks that used to take days or weeks \u2014 research, structuring, prototyping, even parts of development \u2014 now happen in hours, with better consistency.<\/p>\n\n\n\n<p>More importantly, AI allows us to operate at a much higher level of focus. Our teams spend significantly less time producing raw output and much more time making decisions, refining architecture, and building business logic. That shift compounds over time. The result is not just efficiency. It\u2019s a different kind of company: one that can move faster, adapt faster, and deliver more tailored solutions without increasing complexity or overhead.<\/p>\n\n\n\n<p>&#x1f399;&#xfe0f;<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Misconceptions about AI<\/span><\/strong><\/p>\n\n\n\n<p>I think business leaders \u2014 and frankly most people using AI tools today \u2014 no longer question its advantages. The real confusion is around <em>what AI actually does well and what it doesn\u2019t<\/em>. We still see both extremes: severe understatement and unrealistic expectations. Both come from the same place \u2014 lack of hands-on use.<\/p>\n\n\n\n<p>There is no shortcut here. The only way to understand AI is to use it daily and integrate it incrementally into real processes. Some areas see immediate gains, others don\u2019t move at all.<\/p>\n\n\n\n<p>The good news is that the ecosystem is evolving fast \u2014 new models, better tools, lower costs \u2014 so the surface where AI adds real value is expanding month by month.<\/p>\n\n\n\n<p>No business decisions in our companies are AI-led \u2014 they are AI-backed. Any mature decision sits at the end of a process: data, analysis, summaries, predictions. AI is extremely good at supporting all of that.<\/p>\n\n\n\n<p>On top of that, you still need business judgment, intuition, and the willingness to take risks. That layer remains human \u2014 and that\u2019s exactly how it should be.<\/p>\n\n\n\n<p>&#x1f399;&#xfe0f;<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">AI impacting customers\u2019 expectations<\/span><\/strong><\/p>\n\n\n\n<p>Clients don\u2019t always realize how AI has changed their expectations, but they feel it.<\/p>\n\n\n\n<p>They expect faster delivery, more flexibility and a much better overall experience. Waiting days for answers or iterations is no longer acceptable when they know it can be done in hours.<\/p>\n\n\n\n<p>More importantly, they expect software to do actual work. Not just store or display data, but actively assist in processing it \u2014 extracting information from documents, generating outputs, suggesting next steps, even handling parts of execution.<\/p>\n\n\n\n<p>There is also a growing expectation of context awareness. Clients don\u2019t want to repeat the same inputs or re-explain their business logic at every step. They expect systems to remember, adapt and respond based on prior interactions and real business data.<\/p>\n\n\n\n<p>Another shift is in customization. AI has lowered the cost of tailoring solutions, so clients increasingly expect products to adapt to their workflows \u2014 not the other way around.<\/p>\n\n\n\n<p>The result is a fundamental repositioning: software is no longer seen as a static tool, but as a working partner that can take over repetitive, high-volume and high-stress tasks, while leaving control and decision-making to the user.<\/p>\n\n\n\n<p>&#x1f399;&#xfe0f;<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Staying differentiated in the market<\/span><\/strong><\/p>\n\n\n\n<p>We\u2019ve learned where AI actually adds value and built our processes around that. Every member of the team \u2014 from leadership to interns \u2014 uses AI as a daily amplifier. That allows us to spend less time producing output and more time creating value.<\/p>\n\n\n\n<p>Internally, AI helps us stay organized \u2014 structuring discussions, tracking decisions, keeping execution tight. In sales, it enables highly targeted research and tailored proposals \u2014 no more generic outreach.<\/p>\n\n\n\n<p>In engineering, the shift is even more visible: less time writing code, more time designing systems, defining architecture and expanding business capabilities.<\/p>\n\n\n\n<p>&#x1f399;&#xfe0f;<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Balacing rapid innovation with responsible and ethical AI use<\/span><\/strong><\/p>\n\n\n\n<p>We don\u2019t see AI as something separate from ethics \u2014 it\u2019s just another layer of tooling. Ethics and legality have always been the foundation of sustainable businesses, and that doesn\u2019t change with AI. What AI does is amplify decisions. If the underlying intent is sound, it scales well. If not, it fails faster and louder.<\/p>\n\n\n\n<p>That\u2019s why responsibility doesn\u2019t sit with the technology \u2014 it sits with the people using it.<\/p>\n\n\n\n<p>&#x1f399;&#xfe0f;<strong><span class=\"has-inline-color has-vivid-cyan-blue-color\">Technology in trending now &nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>Beyond AI and agentic, which are already centric to what we do, we are watching three major technology layers evolve. First, digital twins \u2014 real estate and infrastructure are becoming live, data-driven systems that can be monitored and optimized in real time. Second, edge computing combined with IoT software is no longer isolated; it\u2019s directly connected to the physical world, enabling instant decisions and automation. Third, the API economy \u2014 platforms are becoming orchestration layers that connect multiple systems into one seamless experience.<\/p>\n\n\n\n<p>At a broader level, we see three major shifts. We are moving into an execution economy, where software is expected to actually do work, not just store data.<\/p>\n\n\n\n<p>We are seeing the decline of generic software, replaced by highly customizable systems tailored to each client. And finally, organizations are becoming hybrid by design \u2014 combining humans, AI, and systems into one integrated operational model. These shifts are redefining not just technology, but how companies are built and how they compete.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Outsourcing Today, the business services industry\u2019s integrated networking and news platform, continues its interview series with leaders shaping the future of business services and related sectors. We explore key perspectives on the year ahead, strategic priorities, and growth opportunities. Read [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":15444,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[19,18,871,6,3,8,5,17,317,13],"tags":[1291],"_links":{"self":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/15442"}],"collection":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15442"}],"version-history":[{"count":3,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/15442\/revisions"}],"predecessor-version":[{"id":15463,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/posts\/15442\/revisions\/15463"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=\/wp\/v2\/media\/15444"}],"wp:attachment":[{"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/outsourcing-today.ro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}