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It is all about people, to find and to keep

The human resources department is an essential part of any company. Apart from bringing new employees and maintaining a safe and productive environment in the company, the HR department is the one that makes sure the Labour Law is followed, as stated by Costin Tudor, founder of

2019-06-24 22:14:18

"In the future, the HR department is still going to fulfil these tasks and maybe take on more responsibilities when it comes to management and organization. I know there are rumours that AI will replace many jobs, but I think HR departments still play a significant role when it comes to soft skills and the human-to-human connection that will forever be important," Tudor stated within an analyses for the printed edition of Outsourcing Today.

In the future, according to Costin Tudor, most of the current tasks of an HR department are going to be offloaded to a robot, or will be automatized and so on. "However, the match between people and a company's culture, the final selection, the final call will have to be made by HR specialists. People already value more a perfect match between their principles and an organization's principles, so there's no other way around it. I also think the HR department will evolve more into the psychological part of a job, developing creativity, developing soft skills, improving productivity, embracing and cultivating the work-life balance," the manager concluded.

For Sergiu Zaharia, Technology Architect and Cyber Security Expert at BearingPoint, "Fortunately, despite the high demand of security experts, we still find in Romania passionate people who can support our customers in designing and transforming their cyber-resilience approach. We found out that young people are willing to be more involved in external projects, to learn while giving advice and to have contact with modern technologies and global customers. We give juniors a chance to develop themselves and to contribute, in the end, to our overall resiliency."

For SCC, the IT business services market has seen tremendous growth in the last years, and finding skilled personnel is a constant challenge. On one hand there is increased competition for resources, but at the same time, having multiple IT companies in the same area, each with their own training and development programmes, means that employers have access to a more diverse range of specializations. In the meanwhile, Universities have also started to adapt their curricula to meet businesses' demands.

Also, for Valentin Mazareanu, Data Security Officer at SCC, the company places a lot of emphasis on recruiting people with good language skills. English is a minimum requirement, while proficiency in other international languages is considered a big plus. In terms of technical skills, knowledge of the Microsoft environment (OS, Office, applications) is a must for all positions, albeit in different requirements. More specialized job roles require a more expansive set of skills, and there has been increased demand in the knowledge of database concepts and relationships, data warehousing, data flows, working with reporting tools, etc. Experience in working with ITSM tools and/or ITIL certifications is also deemed very valuable.

According to a recent study done this year by recruiting site Bestjobs, labour force deficit reduces productivity: seven out of ten employers are affected, with smaller profits and business figures, because of the labour force deficit and the shortage of specialists. The impossibility of finding and recruiting the best employee in due time does not only lead to rising pressure on the other employees, but also to losing important contracts with certain clients, productivity stagnation or reduction, restricting company activity.

More than half of employers (53.5 percent) surveyed in the study, say the main cause why they cannot occupy available positions in due time is the fact that potential employees, especially the young ones, have very high expectations compared to their abilities or specializations. About a third say there are not enough specialized human resources in the market while 11 percent cannot cope with competitors who offer more generous salary and extra salary benefits. Employee deficit at market level is blamed on lack of interest of inactive labour force to get trained. 25.7 percent think the main reason is low salaries offered by employers. Other causes are the migration of specialists (24 percent) and the closing down of vocational schools (12 percent). The opinion poll was made over February 15-March 15, in a sample of 382 small, medium, and large companies in Romania.

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