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Engagement and inclusion through direct feedback from employees

As an example offered by Olga Botusan at Stefanini, the company implemented a satisfaction survey in previous years, and they constantly use the results and the feedback of colleagues to come up with better solutions for the upcoming year, designed to implement actions that are directly related to their requests.

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Self-service tools in the new digitalized business ecosystem

IoT and advanced technologies, including robotics, are expected to replace all the conventional tools and systems at workplaces with their digitized versions by 2022 in all the top-ten economies of the world.

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Creating a valuable customer experience driven by core values of a company

As HR becomes more and more integrated within the company's long-term strategic business strategies, the digitalization and high-technologies impacting the processes also have to be mirrored at the level of HR departments.

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Human Capital Management

The current issue of Outsourcing Today magazine has been released, with its seventh edition's cover story focused on the Human Capital Management, centered on the interview with Tom Hobson, General Manager of ADP Romania.

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Keep the communication channels open

The necessity of creating a functional dialogue within a company has been underlined by Denisa Panaite Casu, PwC Academy Manager, Romania, in the panel of the recently held People in Shared Services and Outsourcing Forum.

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Digital Transformation and Next-Generation Talent Development

To what extent will robotics, chat bots and other cognitive technologies change the makeup of our future workforce? With customizable software and cloud-based tools which promote automation, the low skill sectors of the BPO are at high risk.

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Building an efficient business-wise ecosystem

The Romanian employees are well-seen and appreciated by foreign investors, top managers of large corporations and, as Vivek Bakshi General Manager International Operations (Europe), Wipro Technologies considers that the quality of people is good in Romania. The market offers enough possibilities for both personal development and business growth, not even in Bucharest, but also in the developing counties, in Tier 2 and 3 cities.

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People in Shared Services and Outsourcing Forum, 2018: What kind of future, tomorrow will bring?

We have just concluded the fourth edition of our annual event People in Shared Services and Outsourcing Forum, the get-together of the Who's Who in the industry of business shared services in Romania.

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Olga Botusan, Stefanini, keynote speaker at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

This Thursday, at People in Shared Services & Outsourcing Forum 2018, Olga Botusan EMEA HR Director at Stefanini joins us to talk about Digital Transformation and Next-Generation Talent Development.

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Colin Lovering to moderate the talks of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

The moderator of the 4th edition of the annual event dedicated to the human resources in shared services & outsourcing industry, COLIN C. LOVERING ISM, Chairman of BRCC and Senior VP, Avison Young Real Estate is one of the industry's most passionate specialists.

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Andrei Mihai Crăciun joins the speakers of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Andrei Mihai Crăciun the Head of office for Innovation, Technological Transfer and Intellectual Property Office from West University of Timisoara will be joining us to discuss whether the private-state actors talk and act together.

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Sergiu Negut, on the stage of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

On October 18th, Sergiu Negut joins People in Shared Services and Outsourcing Forum to share with us his ideas of ways to support the industry's human capital necessities and create a more efficient cooperation between the authorities and the business environment.

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Ready for People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Join us to get access to the latest strategies to develop talent within your organization and to achieve employee engagement.

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Elena Calin, CEO UP! Your Service Romania at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Elena Calin, CEO UP! Your Service Romania, keynote speaking on the subject of Employee Experience, @ the 4th edition of People in Shared Services & Outsourcing Forum 2018, on October 18th.

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Mircea-Catalin Roman, Noerr, guest speaker at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Mircea-Catalin Roman, Senior Associate at Noerr with a demonstrated history of working in the law practice, is our guest speaker invited to shed light on the law regulating the telework activity and the differences between teleworking and telecommuting. Skilled in Employment Law, Litigation, Negotiation, Legal Assistance, Civil and Corporate Law, and Competition Law, Mircea-Catalin Roman is co-author of several reputed articles.

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Marius Marza from COS, in the panel of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Talking about the workpace as a recruiting and retention tool, another expert we look forward to hear is Marius Marza, Senior Project Director for Transilvania Area at COS. Marius has been involved in projects such as Plexus Oradea, Magneti Marelli Cluj, Bombardier Cluj, Thomsons Cluj, Steelcase Cluj, Porsche Engineering and many others, having the leading role in solving all customer request.

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George Didoiu from Colliers International, at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

A workplace passionate with over 13 years of experience in real estate, George Didoiu, accepted our invitation to tackle subjects like rising expectations of employees, offices as recruiting and retention tools and the latest trends in his department.

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Vivek Bakshi, keynote speaker at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

As a GM for the European Delivery Centers (Romania and Poland international locations) tasked with leading the growth and profitability of one of the most dynamic industries with a focus on customer service is one leader to look up to.

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Tom Hobson, at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

People in Shared Services & Outsourcing Forum brings in new top speakers starting with the Global Operations & Business Transformation Executive Tom Hobson, GM of ADP Romania.

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The long way from Learning to Development

How to succeed in reaching the young and the valuable employees and wining their hearts and minds, so they will forever be committed to gain knowledge, evolve in profession and build a strong career inside the companies?

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In the search of the best next available resource, human or not

With the work demand expressed for the "traditional" job openings in ITO, HRO, BPO or SSC, the question formulated by the industry stakeholders points to some concerns regarding the future availability of the specialized workforce, able to deliver in line with the industry needs.

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We meet again at OT Learning & Development on June 7th

The Second Edition of OT Learning & Development roundtable will be held on June 7, 2018 at InterContinental Hotel Bucharest. The event brings together the business services professionals to discuss and discover new tools and programs designed to assist businesses in supporting employee development.

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Olga Botusan, Stefanini: There is a huge need to develop particular skills for specific areas

Stefanini is a company strongly involved in the business shared industry not only for creating the demand for workforce and hiring but also for the programs developed in order to specialize the needed professionals.

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Accenture: Company culture is key to unlocking gender equality and narrowing pay gap

New research from Accenture has identified 40 workplace factors that create a culture of equality – including 14 factors that matter the most. The research, published today in the company's "Getting to Equal 2018" report, details the most-effective actions that business leaders can take to accelerate advancement and help close the gender pay gap.

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Romanian employers forecast the most subdued hiring pace since Q1 of 2016

The Q2 of 2018 hiring perspectives are positive, but trend moderately weaker both quarter-over-quarter and year-over-year

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People in Shared Services and Outsourcing at the upcoming event on October 27 in Bucharest

Outsourcing Today, the integrated communication platform for the business services sector, together with The Diplomat-Bucharest organize on October 27, at InterContinental Hotel, the second edition of People in Shared Services and Outsourcing Forum.

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Agricover implements Oracle solution to improve the evaluation process of its 850 employees

Agricover, the integrated solutions provider for agriculture in Romania implemented Oracle Fusion Human Capital Management cloud solution, meant to facilitate and accelerate the evaluation process of the company's 850 employees.

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Smartree business rose 33% in the first half due to larger demand in temp work

Smartree, one of the leaders in Romanian market for outsourcing HR processes, achieved a turnover of about 5.5 million Euro (24.65 million RON) in the first half of the year, up 33% compared to the same period of last year.

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Eucom: Nine out of ten corporate Romanians can communicate in a foreign language

Up to 94% of the people audited by organizations in Romania have good or very good knowledge of foreign languages, as shown by the results of an analysis performed by Eucom, one of the top language services company, part of Ascendis Group.

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Timisoara: software and automotive industries have the highest shortage of employees

Timisoara is facing a huge shortage of manpower, especially in the areas of software and automotive related causes for the low number of graduates in the local market, potential employees' reluctance to relocate to other cities or even high levels of migration to neighboring countries, specifically cities in west, according to Smartree.

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Romanian hiring forecast for Q3 gets fifth worldwide position, after India, Japan and Taiwan

About three out of 10 Romanian employers forecast an increase in staffing levels in the July – September 2016 interval, with hiring intentions shifting up 8% over the previous year and enjoying a 3% quarterly rise, according to Manpower.

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TMF Group acquires UCMS Group for an undisclosed amount

TMF Group – a 17 year-old company in outsourcing services market in the country, announced the acquisition of UCMS Group, a supplier specialized in human resources outsourcing services for an undisclosed amount.

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Winners in the digital economy may place people first - Accenture

Leading companies that develop a "people first" approach will win in today's digital economy, according to the latest global technology trends report from Accenture.

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Smartree launches index to take the pulse of the economy in real time

Last year, salaries in the private sector increased by 4.41% while the number of employment surged by 11%, says the newest Smartree Workforce Index - a summary of the evolution of recruitment, wage growth and well-being of employees.

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Exclusive OT: Federal-Mogul to expand team, new investors come to Ploiesti

While Federal-Mogul is set to expand its team, new investors are coming into Ploiesti to add more than 500 jobs to the city this year, Simona Scutaru, Service Center Site leader & HR Country Manager Federal-Mogul Motorparts tells Outsourcing Today.

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More than 25% of Romanian employers report hiring intentions in Q2/2016

More than one of every four Romanian employers forecast payroll gains during the second quarter of 2016, says the Manpower Employment Outlook Survey.

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Exclusive OT: Java and .net technicians most sought after - Brainspotting

If Java and .Net specialists are most sought after in the IT industry, iOS and Android coming strongly from behind, tells Outsourcing Today the managing partner of Brainspotting, Ana Giurca.

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Romanian employees received 20% more extra-benefits in 2015, IT – largest growth

Perks for local employees in Romania grew about 19% last year over 2014's values, while IT&C and pharma employees topped the other domains in the fringe benefits' rankings, according to Smartree. The gross bonuses for Christmas amounted to about 175 euro on average, says the HRO consultancy.

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Deloitte: Two-thirds of Millennials express a desire to leave their organizations by 2020

Millennials' loyalty to their organizations is connected to leadership development opportunities, workplace flexibility, and a sense of purpose beyond profit, according to a new Deloitte survey.

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Digitaljob.ro: Romanian software, online and mobile industries, top employers

The main industries that are specialists seekers in Romania are the software, online and mobile and also the advertising, according to Digitaljob.ro, one of the niche recruitment platforms dedicated exclusively to digital and IT industry.

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Manpower: Slightly positive sentiment among employers for Q1 perspective

Good news for job seekers from Manpower, as hiring will keep its pace in the first quarter (Q1) of next year, with the net number of employers bringing an extra 1% pace* to the hiring sentiment, and a seasonally adjusted 12%, according to managers' estimations.

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Over 60% of Romanian IT emigrants would come back and invest into a new venture

About 61% of the Romanian emigrants that left the country for a better life up west would come back and invest into a new business, according to a new survey.

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A visit to Chernivtsi, only 200 km away from Iasi, is a must

A visit to Chernivtsi (Cernauti, Ukraine, a former Romanian region) should be mandatory in the agenda of every HR manager, delivery manager, site manager in the ITC companies in Iasi and not only, writes Dan Zaharia for Outsourcing Today's Opinion section.

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150 industry leaders at the HR in Shared Services and Outsourcing Forum

While launching Outsourcing-Today.ro, The Diplomat-Bucharest was host for its first annual event dedicated exclusively to the HR managers in shared services and outsourcing industry. The event took place on October, 28 at InterContinental Hotel in Bucharest.

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Romanian employers report the strongest hiring intentions in seven years

Employers in Romania report the most optimistic hiring intentions in the EMEA region in Q4/2015, according to the latest edition of the Manpower Employment Outlook Survey.

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Hays: Romanian business services talent is mostly lured in by salary

Most important factors when deciding on a potential employer in Romanian business services industry is still the salary, according to a local survey done by Hays Talent Solution.

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KPMG: Business Services industry may grow to about 70,000 employees in 2015

Employment in the business services sector will rise by 15% at the end of 2015, possibly exceeding a general revenue to GDP ratio of 1.6% and reaching to an overall employment to active population ratio of about 2,2%, according to an Outsourcing Today estimation based on a KPMG study.

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Apostoleanu, Oracle: Human talent, most important element in the outsourcing industry

In the context of new trends and accelerated growth in outsourcing, the most important element in the outsourcing industry remains the human factor, for which there is a continuous battle in the market, says Mihaela Apostoleanu, director EMEA Premier Support Business Operations, Oracle.

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Ilie, Genpact: Romania, still immature for employability concept

Employability is a concept that provides benefits to all involved parties, says Crina Ilie, vice president, Human Resources, Genpact Europe.

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PwC: The competitive advantages of Romania are language, soft and technical skills

The Romanian SSC & BPO market is mature, offering a high range of capabilities and a large pool of skilled employees, says Francesca Postolache, partner, Audit Services, PwC Romania.

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World-class HR organizations now spend 37 percent less

World-class HR organizations now spend 37 percent less than their peers and operate with 31 percent fewer staff, while delivering improved effectiveness and greater agility, according to new research from The Hackett Group, Inc.

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NEWS
Deloitte report: Two billion youth risk of being left behind in the Fourth Industrial Revolution workforce

Almost two billion youth worldwide risk of being left behind in the Fourth Industrial Revolution (Industry 4.0) workforce, which is changing at an increasingly rapid pace as a result of the emerging technologie

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Francesca Postolache, Partner PwC joins People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Francesca Postolache, Partner PwC, joins us next Thursday to take forward major subjects such as Digital Transformation and Next-Generation Talent Development.

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Orange Romania names Emmanuel Chautard as its new Chief Technology Officer

Chautard began his career at France Telecom in 1993. Over the past eight years, he has strengthened his experience in radio communications, innovations, ICT platforms and networking as a director of quality an

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Romanian employers forecast the strongest hiring pace in more than ten years

Fourth-quarter hiring plans are the most optimistic in Europe, on a par with Slovenia, and among the top 5 most optimistic globally, according to ManpowerGroup Employment Outlook Survey for the October – Dece

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Smartree Romania has a new operational director

Smartree Romania, providing HR services on the Romanian market names Anamaria Borza as the new operational director of the company, effective July, 1 this year. The new manager of Smartree team occupied the pos

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Automation will change the labor market and skills landscape in Romania

A share of 81 per cent of Romanian employers globally say their headcount will increase or remain flat in the next two years because of automation, in line with the 86 per cent employers globally providing the

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Vodafone Survey: Romanian youngsters would rather work for themselves, than for a company

Romania ranks first in terms of percentage of youngsters who would rather work for themselves/be an entrepreneur than for a company, with 51 percent expressing this preference, according to Vodafone survey.

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Deloitte study reveals Romania's young talents look for organizations in which they matter

Only 15.6 per cent of Romanian millennials think that university graduates in the country are well prepared for professional work. However, 75 per cent of the Romanian students wish to continue their education

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Smartree: Over 75 per cent of large companies offer benefits to their own employees

According to Smartree, one of the leaders in Romania in the HR outsourcing market, the benefits provided by Romanian employers have become increasingly varied and creative as a method of retention and loyalty o

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Smartree Workforce Index states an increase of 12 per cent employees working in private companies in 2017 vs 2016

According to Smartree Workforce Index, an analysis conducted by Smartree Romania, a leading provider of outsourcing payroll services and personnel administration in Romania, in 2017, there were 12 per cent more

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EDITOR CHOICE
Engagement and inclusion through direct feedback from employees

As an example offered by Olga Botusan at Stefanini, the company implemented a satisfaction survey in previous years, and they constantly use the results and the feedback of colleagues to come up with better sol

 Read Full article »
Self-service tools in the new digitalized business ecosystem

IoT and advanced technologies, including robotics, are expected to replace all the conventional tools and systems at workplaces with their digitized versions by 2022 in all the top-ten economies of the world.

 Read Full article »
How Tech-ready are companies?

Technology has made it easier and faster than ever to prepare, anticipate, implement, and get the job done for everyone, from the simple technology home user to all levels and departments of a corporation. Howe

 Read Full article »
 
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