Latest News  

Uber opens at Bucharest the largest support center to drivers and business partners in CEE

Uber company launched this week in Bucharest the largest center in Central and Eastern Europe that offers assistance to drivers and business partners in Romania, a center where they can contact directly Uber representatives to discuss various issues.

2019-08-07 11:36:51

CBRE Global Workplace Solutions (GWS) division, part of CBRE, the global leader in the real estate consulting market, acted as general contractor for the most important support center for partner drivers and couriers in Central and Eastern Europe, initiated by the ride - sharing company, Uber, in the north of Bucharest.

The new support center for Uber partners in Bucharest is located in the Conect Business Park office area in Pipera and covers a range of approximately 320 square meters, becoming a flagship location, with a maximum capacity to serve up to 2,500 drivers and couriers weekly. As a general contractor, CBRE GWS has provided complete Design & Build services, ensuring a turnkey project in just a month's time, from space planning to setting up the smallest detail, a CBRE statement says.

The Partner Support Center was developed in accordance with Uber international standards in branding and design. This includes a large open-space reception area, where Uber and Uber Eats partners can get information or support in solving different application issues. The consultancy offices of Uber experts are located within this perimeter, as well as a waiting area for drivers and couriers. Furthermore, there are other complementary functions, such as: a training room, where different events or courses will be held, as well as an area where Uber employees can dine or relax.


Head of Customer Operations & Strategy for Central and Eastern Europe Andreea Ticarau said that this center has 11 experts available for interaction with Uber Romania drivers and partners.

"The investment amounts to a quarter million dollars, the new space has 320 square meters and is designed to offer our drivers and partners the best support. The center in Romania is the largest in Central and Eastern Europe. For us it is an important center because this is the only place where drivers and partners have the opportunity to communicate in person with the members of the Uber team. We have here the whole team, 11 experts. They are the ones who help our drivers and partners everyday, they are very well trained both to help new drivers and couriers, as well as those with more experience who may encounter various difficulties," said Andreea Ticarau.

She explained that Uber drivers and partners can call the new center for consultancy after conflicts with customers.

The general manager of Uber Romania, Nicoleta Schroeder, said that the new support center will help the drivers interested in the licensing process.

The general manager of Uber for Central and Eastern Europe, Ash Kebriti, characterized the opening of the new assistance center as Uber's commitment to the Romanian market.

"The figures speak for themselves: in the last 4 years, ride-sharing services have been launched in 5 Romanian cities: Brasov, Cluj, Timisoara, Bucharest and Iasi. In the medium term, we want to become a multi-mobile platform, which is an extravagant way of saying that we want everyone that opens the application to go anywhere in the most efficient and free way, whether they use vehicles, electric vehicles, bicycles, scooters or something else, that is, using the full range of the means of transport available," commented Uber's general manager for Central and Eastern Europe.


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Cushman & Wakefield Echinox: StreamWIDE joins the new IT hub created in the Timpuri Noi Square project

StreamWIDE, a company specialized in the software and telecommunications industry, realocates its office in Bucharest in the Timpuri Noi Square project, joining the new IT hub created in the business park devel

 Read Full article »
CBRE: Office deliveries expected to bring new stock of 635.00 sqm, Bucharest to reach 3.9 mln sqm modern office spaces

During 2020–2021 to approx. 635,000 sqm of modern office space are expected to be delivered on market, increasing the Bucharest modern stock at approx. 3.9 million sq m, a step closer to a new a threshold and

 Read Full article »
Uber opens at Bucharest the largest support center to drivers and business partners in CEE

Uber company launched this week in Bucharest the largest center in Central and Eastern Europe that offers assistance to drivers and business partners in Romania, a center where they can contact directly Uber re

 Read Full article »
Samsung and Orange Romania activated the 5G VR Live streaming at Untold Music Festival in Romania

Samsung Electronics and Orange Romania have successfully deployed a 5G New Radio (NR) network to demonstrate a series of 5G use cases at Untold Festival 2019, the largest annual dance music festival in Romania,

 Read Full article »
MVP Lab in Sibiu named as one of Europe's best in the "Ones to Watch" list at European Business Awards

Ropardo MVP Lab has been named as ‘One to Watch' in Europe in a list of business excellence published by the European Business Awards, one of world's largest and longest running business competitions.

 Read Full article »
Endava marks one year since IPO

Endava, one of the most important software companies, present on the local market with 7 delivery centers, reaches an almost double capitalization, 2.07 billion USD, on July 26, 2019, one year after listing. Th

 Read Full article »
Infosys opens cyber defence centre in Bucharest

Infosys, a global leader in next-generation digital services and consulting, announced the launch of its Cyber Defence Centre in Bucharest, Romania. The Defence Centre is an expansion of services delivered thro

 Read Full article »
QuEST Global completes integration of IT Six Global Services

QuEST Global, a global product engineering and lifecycle services company, has successfully completed the integration of IT Six Global Services SRL. QuEST Global acquired IT Six, a software engineering services

 Read Full article »
RE MAX Romania opens three more offices

RE/MAX Romania has expanded its network, adding three new offices – RE/MAX Partners in Cluj, RE/MAX Quality in Sibiu and RE/MAX Prestige in Targu Mures.

 Read Full article »
Microsoft and OpenAI form exclusive computing partnership to build new Azure AI supercomputing technologies

Microsoft Corp. and OpenAI have partnered to further extend Microsoft Azure's capabilities in large-scale AI systems, according to a release of Microsoft.

 Read Full article »
 
 
 
MOST READ ARTICLES
» Capgemini to open new office at Suceav...
» Meet the winners of ROMANIAN BUSINESS ...
» Molson Coors started to grow its busin...
» PwC: The competitive advantages of Rom...
» The Outsourcing industry announces its...
» Webhelp to hire 450 people in BPO cent...
» SSC in Romania. Who takes the lion's s...
» Gartner: Romania moved into the first ...
» Migration towards "third IT platform" ...
» Romanian Outsourcing Awards for Excell...
 
EDITOR CHOICE
Workplace of the Future conference to take place on November 20th at Bucharest

The Diplomat-Bucharest together with Outsourcing Today organize the 3rd Edition of WORKPLACE OF THE FUTURE, on 20th of November 2019, in Bucharest, at Capital Plaza Hotel.

 Read Full article »
Strategic Talent Acquisition at People Empowering Business Forum on October 30 in Bucharest

Latest trends like demographic upheaval, globalization, digital technology, and changing social values and worker expectations, are disrupting business models and radically changing the workplace. These are req

 Read Full article »
Informal IT School and UiPath launch an educational program for RPA development to start in October

Informal IT School announced a partnership with UiPath to launch an RPA development educational program of five months, 100 hours of courses, five days a week. The program will run in Cluj-Napoca.

 Read Full article »
Impact Hub Bucharest joins 3house to manage three coworking spaces in the city

Impact Hub Bucharest, a coworking spaces manager and developer of accelerator programs and events merged with 3house, a new concept of workplace launched in 2018. By this, Impact Hub reaches 3 locations and 6.7

 Read Full article »
JLL: Total office space in Bucharest to reach 3 million sqm

The second quarter of 2019 reconfirmed the increased interest for the office market in Romania. Over 115,000 square meters of office space were leased over this period at the national level, a value similar wit

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area | GDPR policy
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events