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Francesca Postolache, PwC: In the digitally transformed work and living environment, it is essential to keep up with the present and future

It is important to educate and develop ourselves, in the digitally transformed work and living environment and to keep up with the present and future. We need to develop the ability to adapt for the future, says Francesca Postolache Partner, Audit Services, Leader of The Academy at PwC.

2018-08-29 16:02:35

Adapting to future workforce trends whilst balancing intelligent automation, digitalization, and millennial teams was one of the most discussed topic of the Second Session of the Fourth Edition of Romanian Outsourcing & Shared Services Summit of this year. Digital transformation, automation, and the data revolution are not just shaking up how companies operate, they are greatly impacting the kind — and quality — of services of the outsourcing firms were among the discussed topics. Still, for industry companies, it is employees who are most important, because more than three quarters of the players on the market are planning to increase employment on the short term.

Preparing for the digital future

In the matter of millennials and how the companies and industries should adapt their approach to them, as the very definition of millennials is change, a strong gathering of panelists offered several interesting insights: Francesca Postolache Partner, Audit Services, Leader of The Academy, PwC, Mihaela Humelnicu, Finance Partner, CIMA representative in Romania, George Didoiu Associate Director, Office Agency, Colliers, Irina Sersun-Gürtler Senior Manager I Change & Performance management I Process optimization & Operations excellence, Iulia Nare, M&A HR Lead, Genpact Europe. The panelists.

According to Francesca Postolache Partner, Audit Services, Leader of The Academy at PwC, the statistic figures are stating that by 2020, around 30 per cent global workforce will be formed of the generation of millennials. There are still diverse approaches in understanding the expectations of young generations regarding their jobs but the key learning point is that all generations hold important the criteria work-life balance, constant feedback- especially feeling appreciated at their jobs. An interesting differentiator between generations is the way they choose to communicate.

Flexibility and reeducation are keywords

For instance, as the PwC manager stated, millennials prefer to communicate different from previous generations as they mostly exclusively use the electronic ways of communications. In this respect, some communicate on platforms and tools are more likable to be used by young generations, compared than others. millennials prefer to communicate different from previous generations as they mostly exclusively use the electronic ways of communications. In this respect, some communicate on platforms and tools are more likable to be used by young generations, compared than others. "A conclusion is that it is important to educate and develop ourselves, in the digitally transformed work and living environment and to keep up with the present and future. We need to develop the ability to adapt for the future. A long discussed matter regarding millennials is their lack of patience and their likeness to shoes fast a job for another. The companies need to understand that the young generations are not anymore those employees only executing tasks and accumulating knowledge on the way their professional evolvement. In this context, the importance of EQ emerge as much the classic IQ. The values are the same for all generations, millennials and non-millennials. However, millennials are more willing to change and try, to have new experiences, to see what it is the best fit for them," Francesca Postolache Partner, Audit Services, Leader of The Academy at PwC.


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