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Ciprian Dan, Wipro BPS: The industry needs to take a more sophisticated turn

According to Ciprian Dan, Location Head at Wipro BPS, the language skills have not ceased to remain one of the competitive advantages for our market but to relate to this advantage as the sole plus is risky on the long term.

2018-05-07 16:06:32

Currently, according to companies operating in outsourcing and business shared services in Romania, there is an intense discussion regarding the availability of prepared workforce in the industry. Even if the companies in outsourcing are the most dynamic in terms of distribution and growth for the number of employees in the past years, the demand for professionals is high and the current offer of graduates doesn't seem to meet it.

In this context, the approach of the industry needs to take a more sophisticated turn. However, the learning of foreign languages is still an aspect that should stay high on the educational agenda even from the very early ages of education.

"The global trends and the advanced of technology is showing us that the foreign languages skills will be soon outdated and therefore, they cannot be any more used as an asset, but rather a tool. We also need to evolve in the industry, to switch the interest from general skills to particular and specific skills needed by companies. All these should also happen within the larger landscape of selling value. And this objective cannot be achieved in the lack of a certain sophistication of the market, as the next step in order to stay relevant. Also, all these should be put in the larger constant of a predictable and stable economic landscape," Ciprian Dan stated.


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