Three major trends to shape the outsourcing business in 2018

The outsourcing industry in Romania is expected to grow at fast pace in 2018. Experts forecast that the Romanian Outsourcing workforce will double by 2025, according to Outsourcing Advisors.

According to their findings, "this is not difficult to imagine as we see outsourcing being embraced not only by big multinational organisations, but also by medium and start-up companies. For companies of all sizes and domains, Outsourcing continues to be an enabler to gain competitive advantage, reduce cost, and have an international reach. As businesses become more digital and move over to different platforms (cloud, social, mobile), Outsourcing has proven to be extremely versatile and able to conveniently adapt to this rapidly changing environment. Here are the top three trends that we expect to see more of in Romania, but also globally."

The first trend states that, in 2018, outsourcing will focus more on core business activities
What started as a rather transactional industry, became more complex in the past years and this trend will continue in 2018. We will see more businesses that will consider fully outsourcing their IT department, not only for cost saving purposes, but especially to gain access to highly experienced and skilled specialists. Romania has seen a growth of specialist roles in the recent years and this is mostly due to its pool of talent and expertise.

Second, outsourcing of smaller projects will see a growth in the next years. According to study, a lot of multinational companies to outsource huge projects to major service providers and this is expected to continue in the next years. Nevertheless, in 2018 and in the next years we might also witness an increase in the outsourcing of smaller projects. Smaller companies will be looking for flexible and specialised support in order to realise their business concepts.

The third trend expects that outsourcing and cloud sourcing will unify and grow. This trend anticipates that there will be a merge between IT outsourcing and cloud sourcing in order to provide better opportunities for the entire outsourcing industry. With businesses pushing towards cloud solutions to gain more business flexibility, scalability and cost savings, outsourced IT services will be required for migration of existing infrastructure and services to make them cloud enabled.
Nobody knows exactly what 2018 will bring, but one thing is certain – we are witnessing a shift of approach in business in general and this is true for the Outsourcing industry as well.

Specifically for Romania, we can't neglect one aspect that might impact companies' decisions to choose our country as a preferred destination for Outsourcing in 2018. To this point, the lack of fiscal and legislative predictability that we are seeing right now represent a major concern.

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