Latest News  

Capgemini to develop, deploy, and maintain McDonald's worldwide digital tech

With support from Publicis.Sapient, another global leader in consulting services, Capgemini will be McDonald's global IT strategic provider for restaurant and digital capabilities, the company announced recently.

2017-09-04 19:52:47

Capgemini, global leader in consulting and technology services, recently announced that it has signed a multi-year IT strategic provider agreement with McDonald's Corporation. With support from Publicis.Sapient, another global leader in consulting services, Capgemini will be McDonald's global IT strategic provider for restaurant and digital capabilities.

"McDonald's has launched an assertive strategy to transform its business through innovation; we embrace the opportunity to put digital innovation at the core of their business," said Paul Hermelin, Chairman and Chief Executive Officer, Capgemini Group. "As we continue from the foundation of our strategic relationship that goes back 10 years through our IGATE heritage, we appreciate McDonald's vision and trust. We look forward to supporting their growth plan by developing new ways to dramatically enhance the customer and employee experience, and restaurant operations."

With this agreement, McDonald's is bringing its industry-leading talent to Capgemini in order to leverage the companies' combined expertise to accelerate digital technology innovation and transform the restaurant experience for customers. Capgemini plans to open a new Global Digital Retail Center in Chicago to support the relationship, develop and showcase industry-applied business innovation, and attract talent to its growing North American operations.

"As a strategic provider, Capgemini enhances our ability to bring speed, scalability and disruptive innovation across our restaurant and digital technologies as McDonald's continues to transform the customer experience through greater convenience and personalization," said Jim Sappington, Executive Vice President – Operations, Digital, & Technology Systems, McDonald's Corporation. "Capgemini has proven its ability to understand our business, our industry and our customers, and has the ability to deliver the highest levels of scalable technology innovation."

"We're grateful for the opportunity to put our brand behind McDonald's to set the bar together for customer experience in the industry for many years to come, through our client-centric approaches to business and shared obsession with creating the best possible customer experience," said Tim Bridges, Head of the Global Consumer Products, Retail and Distribution Sector at Capgemini. "We look forward to delivering McDonald's digital and restaurant technologies to locations worldwide through our Chicago Global Digital Retail Center and other centers of excellence. This will allow us to consistently innovate and design new customer-focused technologies while demonstrating leadership in platform thinking."

"The McDonald's brand has been a household name for generations and has continued to lead in its category by introducing new products that are uniquely informed by the needs and wants of its customers," said Arthur Sadoun, Chairman and CEO of Publicis Groupe. "We're honored to join Capgemini in reimagining ways the McDonald's experience can be a source of competitive advantage on the journey of enterprise transformation."

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th anniversary year in 2017. A global leader in consulting and technology services, the Group reported 2016 global revenues of 12.5 billion Euro.


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Businesses struggle to protect sensitive cloud data according to new Oracle and KPMG Cloud Threat Report

Despite defined security policies, eight in 10 organizations worry about employee compliance and four in 10 say detecting and responding to cloud security incidents is a top cyber security challenge

 Read Full article »
Next Generation Shared Services Roadshow at Bucharest: innovative solutions and best-practices in SSC industry

The series of Next Generation Shared Services Roadshow event organized by SSC Heroes and Kinnarps Kinnarps in four cities in Central and Eastern Europe, brought in April at Bucharest a strong panel of leaders i

 Read Full article »
Automation will change the labor market and skills landscape in Romania

A share of 81 per cent of Romanian employers globally say their headcount will increase or remain flat in the next two years because of automation, in line with the 86 per cent employers globally providing the

 Read Full article »
The most appreciated companies from the outsourcing industry, awarded at ABSL Gala 2018 Romania

The most appreciated companies in the outsourcing industry were awarded last night, at the ABSL Romania Awards Gala, a recent announcement of the company stated.

 Read Full article »
Cybersecurity Tech Accord: 34 leading companies sign pledge to fight cyberattacks to promise equal protection for customers worldwide

Companies across every layer of internet communication vow to defend against misuse of their technology; promise to protect all customers regardless of nationality, geography or attack motivation.

 Read Full article »
Accenture study finds 87 percent of focused cyberattacks are prevented

With ransomware and distributed denial of service (DDoS) attacks on the rise, the average number of focused cyberattacks per organization has more than doubled this year compared to the previous 12 months (232

 Read Full article »
Romanian software group expands to Bulgaria

Romanian group Global Technical Systems, which specializes in software development and providing technological solutions for building efficiency and security infrastructures, aims to double its turnover this ye

 Read Full article »
Vodafone Survey: Romanian youngsters would rather work for themselves, than for a company

Romania ranks first in terms of percentage of youngsters who would rather work for themselves/be an entrepreneur than for a company, with 51 percent expressing this preference, according to Vodafone survey.

 Read Full article »
Bucharest office market: Over 30 per cent of the demand came from the companies that moved from old buildings in modern projects

Companies have rented in the first quarter almost 70,000 square meters of office space in Bucharest, one third of the demand came from companies that formerly had its headquarters in old, small buildings or in

 Read Full article »
ABSL Romania: The Business Services sector has thousands of jobs available for young professionals

The Association of Business Service Leaders in Romania (ABSL) announces thousands of positions available for young professionals with little to entry-level experience in the business services sector. Accounting

 Read Full article »
 
 
MOST READ ARTICLES
» The most appreciated companies from th...
» Romanian software group expands to Bul...
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Romanian Outsourcing & Shared Services...
» DTZ: Office demand outside Bucharest t...
» Romania, Europe's third and world's 13...
» Accenture study finds 87 percent of fo...
» Molson Coors started to grow its busin...
» Capgemini to open new office at Suceav...
» EXCLUSIVE: ABSL Timisoara - BPO and SS...
 
EDITOR CHOICE
Romanian Outsourcing & Shared Services Summit: In the search of the best strategy to stay relevant

Currently, according to companies operating in outsourcing and business shared services in Romania, there is an intense discussion regarding the availability of prepared workforce in the industry. Even if the c

 Read Full article »
Romanian Outsourcing & Shared Services Summit: The need for dialogue of stakeholders

On March 22nd, at Athénée Palace Hilton in Bucharest, the Fourth Edition of Romanian Outsourcing & Shared Services Summit hosted the annual get-together of professionals in outsourcing and business shared ser

 Read Full article »
The voting for The Brand of the Year 2018 in Outsourcing and Shared Services is now open!

Outsourcing Today presents the fourth edition of the annual Romanian Outsourcing & Shared Services Awards, the event that recognizes, rewards and celebrates the success of the most prominent companies acting in

 Read Full article »
Romanian Outsourcing & Shared Services Summit: The very definition of millennials is change

Adapting to future workforce trends whilst balancing intelligent automation, digitalization, and millennial teams was one of the most discussed topic of the second session of the Fourth Edition of Romanian Outs

 Read Full article »
Stefanini invests in AI and reinforces Sophie's capabilities

Recently, Stefanini announced it is reinforcing its investments in Sophie, an artificial intelligence platform with the ability to turn data into valuable solutions. Fully developed within Stefanini's research

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events