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Stay updated on People in Shared Services and Outsourcing Forum, October 19

Outsourcing Today organizes the third edition of People in Shared Services and Outsourcing Forum, on October 19, 2017 in Bucharest at Caro Hotel.

2017-08-23 20:06:37

People in Shared Services and Outsourcing Forum, the annual event dedicated exclusively to the human resources in Shared Services & Outsourcing Industry brings together, on October 19th, the business services investors such as SSC, ITO, BPO, academic figures and authorities to discuss and discover new tools, strategies and solutions for developing, implementing & optimizing the HR model.

By 2020, around 200.000 people are expected to work in business shared services in Romania, more than doubling the current employment portfolio enrolled in more than 120 companies operating BPO, SSC or ITO services. The focus of major or smaller players in local outsourcing industry is not only to reach the added-value result of their employees' work but also to find, retain and grow the necessary talents. The ultimate outcome of local companies' continuous efforts to find the right person for the highest-valued job will be to gain more people power and remain business-relevant in the sternly competitive regional and global marketplace.

The discussions will consist in an open dialogue between the industry stakeholders and the authorities trying to figure out the steps to be done towards a more efficient cooperation and will also tackle trends in the industry and educational matters as new tools of development.


09:00 – 10:45 PLENARY SESSION
Together with representatives of the government we'll tackle the cooperation between the companies and the authorities and the need of successful and transparent communication. The discussions will consist in an open dialogue between the industry stakeholders and the authorities trying to figure out the steps to be done towards a more efficient cooperation.
 State Aid: Investment Opportunity for Outsourcing & IT Companies
 Human capital challenges. HR, the engine for growth and critical determinants on reaching the industry's potential.
 Industry associations involvement
 Legislative changes and their impact on the industry (eg.: The Internship Law)
Trends: BPaaS, IaaS, SaaS

11:15 – 12:15 FIRST SESSION

We'll light shed on the trends of the industry: big data, cloud-based software, RPA and mobile technologies seen through the eyes of the HR professional with practical case studies and interactive discussions focused on latest developments in talent acquisition, leadership development in employee satisfaction and organizational agility.
 Exploring the transformation of Human Resources in the current era of technological change in the workplace
 Digital transformation of business processes, customer interactions and recruitment
 RPA a double-edged sword
 HR as a Key Enabler of Change and Innovation
 Employer branding and company culture – ways to achieve employee engagement
 Relocation and talent mobility

12:40 – 14:00 SECOND SESSION

Academic and non-academic programs. The ways that the partnerships between the companies and the educational system can be enhanced and the ways that companies play the educational role.
 Academic partnerships - between companies and academic institutions
 Non-academic educational programs implemented in house by the companies
 Informal schools
 New tools of development
 Strategies to develop talent in the organization
 Learning and knowledge

*The Workshop can only accommodate 30 persons, therefore the participants willing to be involved will be selected by the order they registered. Business simulation sustained by Evolutiv

Book your seat for the yearly opportunity to capture qualified leads from top professionals in the industry!

To submit a participation request please visit the registration page or contact:

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