Latest News  

CA Technologies: Some 88 per cent of enterprises globally currently use APIs to improve their competitive differentiation

CA technologies commissioned Coleman Parkes Research to survey 1,770 senior business and IT executives worldwide. According to findings, companies of all sizes, in all sectors, are using APIs to level the competitive playing field, and cope better with the rising volume, scale and volatility of customer-facing apps. Fifty-four percent of respondents believe their use of APIs improves their competitive differentiation.

2017-04-11 20:29:11

As general definition, API stands for a set of commands, functions, protocols, and objects that programmers can use to create software or interact with an external system. It provides developers with standard commands for performing common operations so they do not have to write the code from scratch.

In this context, CA Technologies set out to understand how enterprises are using APIs, the challenges they are facing in doing so, the business impact their API programs are having, and the use of advanced, full lifecycle approaches to API management.

Meanwhile, businesses are using APIs to absorb data from partners, in order to add essential services to their apps such as maps and payment functions—without having to write completely new code. Startups and established firms alike are leveraging APIs to expose powerful data from legacy systems to billions of smart devices. As end-points for data, these connected devices (often called the Internet of Things) require highly scalable and manageable APIs for their connectivity.

The research made a compelling case for API use— and more importantly, for having a sophisticated approach to managing the full API lifecycle. Their findings revealed that:
• API adoption is high: some 88 per cent of enterprises currently use them.
• Around a third of firms use APIs to drive revenue (33 per cent) and improve speed-to-market and innovation (34 per cent).
• The majority of executives (54 per cent) believe that their use of APIs helps differentiate their business from competitors.
• More than seven in ten organizations measure the effectiveness of their API programs through a range of external-facing metrics that go far beyond traditional internal measures. These include: – Customer experience (72 per cent) – Digital reach (72 per cent) – Customer satisfaction (71 per cent) – Speed-to-market for new apps (72 per cent)
• Enterprises with advanced API management processes experience up to 47 per cent better business results than those with basic API management.
• Respondents in advanced organizations are almost twice as likely to express confidence about differentiating themselves from competitors. Application programming interfaces (APIs) are not a new technology. But in today's app economy, they have become vital to almost every aspect of business success. In fact, 88 per cent of enterprises surveyed for this report are currently using APIs.
Also, the research states that APIs cut the development cost of innovation and market entry. They underpin the rapid execution of ideas to seize commercial opportunities. They allow organizations to deliver exceptional customer experiences; create new revenue streams; and connect employees, partners, apps, and devices to the data they require—anytime, anywhere. Firms are reaping the business benefits of API use. The majority (54 per cent) of executives believe that their APIs are highly effective at differentiating their companies from the competition.

In addition, APIs are having a positive effect on all of the measures being used to evaluate their business impact. Respondents reported significant improvements in KPIs such as customer satisfaction (43 per cent), transaction volumes (42 per cent), and IT cost reduction (41 per cent). And they reported that APIs enable them to get apps to market some 18 per cent faster.

More, around three quarters believe that their use of APIs has significantly enhanced their customer experience (75 per cent) and digital reach (73 per cent).

0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
Your email address will not be published.
Validation Code
Deloitte study reveals Romania's young talents look for organizations in which they matter

Only 15.6 per cent of Romanian millennials think that university graduates in the country are well prepared for professional work. However, 75 per cent of the Romanian students wish to continue their education

 Read Full article »
DB Global Technology kicks off the third edition of DB Tech School

DB Global Technology, the technology center of Deutsche Bank in Bucharest, is preparing for the third edition of DB Tech School, a training program for Java specialists, the company announced.

 Read Full article »
Atos joins global cybersecurity initiative Charter of Trust

Atos, along Enel and AES Corporation joined Charter of Trust, a global cybersecurity initiative. The announcement has been made during this year's 2018 CERAWeek conference in Houston.

 Read Full article »
Luxoft appoints Bogdan Pelinescu as Managing Director for Central Europe

Luxoft Holding, global IT service provider, today announced that starting from March 1, 2018 Bogdan Pelinescu will become its Managing Director for Central Europe.

 Read Full article »
NTT Data Romania leases 2.800 sqm in the third building of Openville Timisoara

The Iulius Company and NTT Data Romania, one of the top providers of software solutions and in Romania, signed a lease agreement for premises in the third class A office building currently pending development i

 Read Full article »
CTP operates five of the Top 10 industrial buildings with BREEAM in-Use certification

The company CTP is continuing its efforts to support permanent, sustainable development and is continuously building top-of-the-line spaces, which are presented with various noteworthy awards. It currently owns

 Read Full article »
The Romanian Unicorn: UiPath raises around 120 mln dollars investment for software robots for internal business tasks

TechCrunch has learned that Romanian RPA developer UiPath, a startup that builds ‘software robots' for enterprises to help automate legacy and back-office functions, has raised a Series B round of funding th

 Read Full article »
ABSL Cluj-Napoca Business Mixer 2018: Transformations, innovations and continuous improvements in the BPO space

ABSL organized the 3rd edition of Cluj-Napoca Business Mixer on February 27. More than 70 people coming from over 30 companies were present at the event, eager to learn more about the transformations, innova

 Read Full article »
National Statistics Institute: The weight of innovative enterprises scaled down 2.6 per cent between 2014 and 2016

Innovation in Romanian enterprises dropped in the period 2014-2016 compared to the period 2012-2014, according to the provisional results of the statistical survey on innovation in industry and services. Large

 Read Full article »
Vodafone Romania buys Romanian IoT company

The Romanian unit of British wireless carrier Vodafone said it has signed an agreement for the acquisition of Evotracking, an Internet of Things (IoT) Romanian company which owns the EVOGPS brand.

 Read Full article »
» Molson Coors started to grow its busin...
» Romania, Europe's third and world's 13...
» Saxo Bank analysis: Romania, the ideal...
» Committed to growth
» New customer contact centre opens at B...
» Why AFI Tech Park is the best value fo...
» Genpact's COO: Staying ahead of the cu...
» Oracle reaches 4,200 employees and pla...
» LeasePlan to open service center in Bu...
Accenture: Company culture is key to unlocking gender equality and narrowing pay gap

New research from Accenture has identified 40 workplace factors that create a culture of equality – including 14 factors that matter the most. The research, published today in the company's "Getting to Equal

 Read Full article »
Romanian Outsourcing & Shared Services Summit at its fourth edition on March 22

OUTSOURCING TODAY, the integrated communication platform of the business services sector, presents the Fourth Edition of Romanian Outsourcing & Shared Services Summit on March 22nd at Hilton Hotel, Bucharest. T

 Read Full article »
Romanian employers forecast the most subdued hiring pace since Q1 of 2016

The Q2 of 2018 hiring perspectives are positive, but trend moderately weaker both quarter-over-quarter and year-over-year

 Read Full article »
IT&C companies are the first for renting new office space

The IT&C sector ranks first in the top of fields renting new office space in 2017, study of ESOP I Corfac International consulting company says.

 Read Full article »
Nominations are now OPEN at the Romanian Outsourcing & Shared Services Awards

Outsourcing Today organizes the 4th edition of the Awards Gala on May 10 at Radisson Blu Hotel in Bucharest. The event that rewards and celebrates the success of the most prominent companies acting in the Outso

 Read Full article »
Latest News  
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events