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BestCall Sales&Marketing doubles turnover in 2016

BestCall Sales & Marketing, providing call-center solutions, reported a double turnover in 2016, in the context of a similar growth registered in the number of employees and reported by the end of the third quarter this year.

2016-10-24 17:14:36

According to company data, Romania ranks fourth in a top of call- centers market. BestCall Sales & Marketing also specializes in in-bound-customer service, customer care and product support and outbound-advertising and sales of products and services from industries such as: IT, real estate, insurance, b2b and b2c banking, surveys, appointments, data and debts. "The most wanted services this year were reported in the field of appointments, virtual assistance, SMS campaigns and telesales, "said Viorel Gita, general manager of BestCall Sales & Marketing.

In 2017, the company plans to increase the employees pool with 30 per cent. According to a company release, Romania remains highly attractive due to the work force potential, defined by high education, talent, foreign language skills, technical skills. The company data states that the range of the salaries in the industry is between 1000 and 1500 lei for entry level but the outbound services (sales) could double or triple this amount due to bonuses and commission sales.

"From our 10-year experience, the employees prefer the customer support area, against the sales where, even if the incomes are higher, the exposure to stress is also high. The students, when they choose a job, are influenced by the company reputation as employer, work conditions, salaries," said Loredana Stanescu, Executive Manager BestCall Sales & Marketing


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