Latest News  

British firm Xoomworks to grow 30-40 per cent Cluj operations

After entering the Romanian market in 2007, British company Xoomworks Outsourcing grew its operations to 100 staff, tells Outsourcing Today company's managing director, Christophe Bajc.

2016-07-19 13:23:54 - by Bogdan Tudorache

"We have invested about half a million euros – we've built two operations so far – both approaching 100 staff. We are planning to hire 25 to 30 in 2016," says Bajc. The company serves clients from UK and Switzerland.

"We have been growing by 40 per cent year by year, and we are comfortable with sustaining this growth rate for the coming years. But we do not see volume as our key performance indicator," he adds.

"We rather focus on building long term (10 years plus for some) relationships with our clients, as well as working with technology driven clients who share our values and passion. Our ability to deliver more value to our clients, and great projects to our employees, is also a critical success factor for us. From that point-of-view, Cluj, is without any doubt a "place to be" for us as it offers a rare blend of skills and potential."

Xoomworks also started a technical academy in Cluj, and plans to strengthen the new divisions of security, salesforce and business intelligence.

"We plan to setup a second session of our Xoomworks Academy, a six-month program for young graduates aiming at bridging the gap between theoretical knowledge gained during their studies and market needs," he says.

The company is mainly active in the travel, gaming and financial tech sectors, with a clear focus on flexibility, ability and time to market, as well as new relevant technologies.
He believes that Romania benefits today from a highly skilled talent, better mid management, business administrations and project management skills today, skills which were lacking five to 10 years ago.

"Romania and especially Cluj have a more mature market for outsourcing, Romania is clearly more about higher value services than low cost and high volumes."
And even there's a growing threat of labour saturation, opportunities can be leverage through education.

"Threat? Indeed… (local and international competition for talent) – but excellent education system, and increasing technical skills and level of maturity provide tremendous growth opportunities for high value added services," Bajc says.

"As talent management and retention are obviously at the core of everything we do – great talent allows to work on great projects... Romania is not different of any other EU major city, and companies want to attract and retain talent. Our ability to do so is strongly related to the quality of our projects – great projects motivate great developers. Of course, career development opportunities, competitive salaries, and a good benefits package are also important."

And when it comes to perks for the employees, all companies seem to agree that project quality is key, followed by career development (training and growth opportunities), a competitive remuneration package (including health insurance, meal tickets, gym, massage), great colleagues, flexibility (home working and flexible working hours) and good offices (location and quality), he explains.

But in a more and more connected and global world, with homeworking and flexibility now embedded into staff and organisation cultures, and thanks to the collaboration technology now available, there is a real shift from large operation centres in major cities filled with employees sitting at their desks, towards a borderless model, blending teams from different locations, and using different types of collaboration models (employees, associates, partners).

While Romania‘s main challenge "is probably the fact that the laws and regulations can be complex, the legal environment changes quite often, and it can take a long time before the new rules are clearly explained" the market feels the need for better communication, simplifying administrative procedures and having a more stable legislation.
Therefore, Romania would be perfect if it has had an "even more talented people, and simpler and more stable administrative frameworks."


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Stefanini officially launches the office at Chisinau

IT solutions provider Stefanini announced it officially launched its office at Chisinau, in the presence of local representatives such as Sabin Gîrlea, Operations Director for Application Development division

 Read Full article »
Computaris Romania hiring over 30 engineers for Bucharest site

Computaris Romania has achieved its Q1 2017 plans to hire more than 30 software engineers, exceeding 100 people at its Bucharest site.

 Read Full article »
Zitec expands at Brasov and plans to hire 20 IT professionals by the end of this year

Romanian software company Zitec recently announced it has opened an office in the central city of Brasov, where it plans to hire 20 by the end of this year.

 Read Full article »
Ericsson and Skanska trial IoT for Smart Buildings

Skanska, the world leading project development and construction group, has initiated an Internet of Things (IoT) trial with Ericsson for Skanska Commercial Development Nordics.

 Read Full article »
Skanska started the workings at Campus 6, its newest project locally

The official ceremony joined local officials, such as Gabriel Mutu, mayor of bucharest's sixth district, Aurelia Luca, Country Manager Skanska Property România, Katarzyna Zawodna, Business Unit President Skans

 Read Full article »
Deloitte Romania: learning and career development, high up on the business and HR agenda

Driven by the frequent change of the professional competencies required to perform at work, lack of experienced candidates and employee's desire to develop professionally continuously, learning and career devel

 Read Full article »
Softelligence to hire 100 by end-2018

Romanian business software company Softelligence recently announced it plans to hire 100 developers by the end of next year in its software engineering office in Craiova.

 Read Full article »
Cosmin Pătlăgeanu, Marketing Manager, Luxoft România is the new president of ABSL

The Association of Business Service Leaders in Romania (ABSL) announces the naming of Cosmin Pătlăgeanu, Marketing Manager, Luxoft România as the organization's new president.

 Read Full article »
PIN MAP IASI: The first business map of Iasi is launched

After a team effort of over half a hear, the team of The PIN Map project announced it is launching the first map of the offices in Iasi - PIN Map Iasi (www.pinmapiasi.ro), within a press conference hosted by Ia

 Read Full article »
UiPath Automation Academy RPA-certified 500 users in April

One year ago, UiPath offered RPA free for individual users, education projects and small to medium businesses. UiPath Community Edition has been a great success, and their Community Forum now hosts a growing nu

 Read Full article »
 
MOST RECENT VIDEO
 
 
MOST READ ARTICLES
» PIN MAP IASI: The first business map o...
» Softelligence to hire 100 by end-2018
» Cosmin Pătlăgeanu, Marketing Manager...
» Deloitte Romania: learning and career ...
» A look ahead: How artificial intellige...
» UiPath Automation Academy RPA-certifie...
» Romanian Outsourcing Awards for Excell...
» Romanian Outsourcing Awards for Excell...
» SoftOne Romania becomes operational hu...
» Alten opens a delivery center in Iasi
 
EDITOR CHOICE
TELUS International Europe: E-book: How to select the right Key Performance Indicators (KPIs) in the contact center

Modern technology has given us the ability to quantify almost every action, including those taking place in the contact center. By monitoring and measuring business activities, companies have a greater ability

 Read Full article »
OT Learning & Development Roundable takes place on June 15th

On June 15th, Outsourcing Today organizes OT Learning & Development roundtable. The event brings together the business services professionals to discuss and discover new tools and programs designed to assist bu

 Read Full article »
Romanian Outsourcing Awards for Excellence 2017 applauds its Winners!

Outsourcing Today, the integrated communication platform of the business services sector and The Diplomat – Bucharest is honored to praise its winners awarded at The Third Edition of Romanian Outsourcing Awar

 Read Full article »
Romanian Outsourcing Awards for Excellence 2017 - Finalists Announcement

Outsourcing Today, the integrated communication platform of the business services sector and The Diplomat – Bucharest, present the Third Edition of Romanian Outsourcing Awards for Excellence, on May 11, 2017

 Read Full article »
TELUS International Europe: Turning a satisfied customer into a loyal customer – Q&A with a hospitality expert

Leonardo Inghilleri literally wrote the book on customer service in the hospitality industry - and an international bestseller at that.

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events