Latest News  

British firm Xoomworks to grow 30-40 per cent Cluj operations

After entering the Romanian market in 2007, British company Xoomworks Outsourcing grew its operations to 100 staff, tells Outsourcing Today company's managing director, Christophe Bajc.

2016-07-19 13:23:54 - by Bogdan Tudorache

"We have invested about half a million euros – we've built two operations so far – both approaching 100 staff. We are planning to hire 25 to 30 in 2016," says Bajc. The company serves clients from UK and Switzerland.

"We have been growing by 40 per cent year by year, and we are comfortable with sustaining this growth rate for the coming years. But we do not see volume as our key performance indicator," he adds.

"We rather focus on building long term (10 years plus for some) relationships with our clients, as well as working with technology driven clients who share our values and passion. Our ability to deliver more value to our clients, and great projects to our employees, is also a critical success factor for us. From that point-of-view, Cluj, is without any doubt a "place to be" for us as it offers a rare blend of skills and potential."

Xoomworks also started a technical academy in Cluj, and plans to strengthen the new divisions of security, salesforce and business intelligence.

"We plan to setup a second session of our Xoomworks Academy, a six-month program for young graduates aiming at bridging the gap between theoretical knowledge gained during their studies and market needs," he says.

The company is mainly active in the travel, gaming and financial tech sectors, with a clear focus on flexibility, ability and time to market, as well as new relevant technologies.
He believes that Romania benefits today from a highly skilled talent, better mid management, business administrations and project management skills today, skills which were lacking five to 10 years ago.

"Romania and especially Cluj have a more mature market for outsourcing, Romania is clearly more about higher value services than low cost and high volumes."
And even there's a growing threat of labour saturation, opportunities can be leverage through education.

"Threat? Indeed… (local and international competition for talent) – but excellent education system, and increasing technical skills and level of maturity provide tremendous growth opportunities for high value added services," Bajc says.

"As talent management and retention are obviously at the core of everything we do – great talent allows to work on great projects... Romania is not different of any other EU major city, and companies want to attract and retain talent. Our ability to do so is strongly related to the quality of our projects – great projects motivate great developers. Of course, career development opportunities, competitive salaries, and a good benefits package are also important."

And when it comes to perks for the employees, all companies seem to agree that project quality is key, followed by career development (training and growth opportunities), a competitive remuneration package (including health insurance, meal tickets, gym, massage), great colleagues, flexibility (home working and flexible working hours) and good offices (location and quality), he explains.

But in a more and more connected and global world, with homeworking and flexibility now embedded into staff and organisation cultures, and thanks to the collaboration technology now available, there is a real shift from large operation centres in major cities filled with employees sitting at their desks, towards a borderless model, blending teams from different locations, and using different types of collaboration models (employees, associates, partners).

While Romania‘s main challenge "is probably the fact that the laws and regulations can be complex, the legal environment changes quite often, and it can take a long time before the new rules are clearly explained" the market feels the need for better communication, simplifying administrative procedures and having a more stable legislation.
Therefore, Romania would be perfect if it has had an "even more talented people, and simpler and more stable administrative frameworks."


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
CTP is launching a project for the workforce market in the areas near its parks in Western Bucharest

CTP, the leading premium industrial parks developer and long-term manager in Romania and Central and Eastern Europe, is starting a social responsibility program that aims to facilitate a series of meetings betw

 Read Full article »
AI, the "performance engine" in Romania's business service industry

ABSL (the Association of Business Service Leaders in Romania) debated during its annual conference the future of the business service industry in our country and AI's influence in this sector's performances.

 Read Full article »
JLL Bucharest City Report: Industrial, logistics and offices were the drivers of the Romanian real estate development market

The industrial, logistics and office sectors in Bucharest were the drivers of the real estate development market in the first nine months of the year, while the retail sector recorded the lowest growth rate in

 Read Full article »
Microsoft extends partnership with Romania's Bitdefender to global level

Microsoft has extended its partnership with Romanian cybersecurity and anti-virus software company Bitdefender to a global level, Gabriela Matei, General Manager, Microsoft Romania announced at the 2017 Microso

 Read Full article »
Certent opens new office in Bucharest

Certent, Inc., a leading provider of software-as-a-service (SaaS) solutions for equity compensation and financial disclosure management today announced the opening of a new office in Bucharest, Romania.

 Read Full article »
Companies leased 45,000 sqm of office space in Q3 IT and outsourcing players – the main drivers of demand

The Bucharest office market saw a net take-up of close to 45,000 sqm in this year's third quarter. According to data from the real estate consultancy company Colliers International, the demand came mostly from

 Read Full article »
ABSL: The negative Impact of EO draft will lead to decrease of FDI and employment rate

ABSL Romania examined the emergency ordinance draft to amend the law no. 227/2015 regarding the Fiscal Code and concluded that the implementation of these measures will have a negative impact on Romania's inter

 Read Full article »
Farlei Kothe becomes EMEA vice president at Stefanini

In two years, he built a team of 200 people from scratch and made us 20 million US dollars revenues.. For the last nine years, he's been with us – first as the manager for our application development centre a

 Read Full article »
CTP acquired Phoenix Logistics Center for approximately 7 million Euro

CTP, the leading premium industrial parks developer and long-term manager in Romania and Central and Eastern Europe, registered the fastest development pace in 2017, since it entered the Romanian market.

 Read Full article »
Veeam's Hub in Bucharest exceeds 350 employees

Veeam® Software, the innovative provider of solutions that deliver Availability for the Always-On Enterprise, has passed the 350 staff milestone in its Bucharest, Romania, hub.

 Read Full article »
 
MOST RECENT VIDEO
 
 
MOST READ ARTICLES
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» ABSL: BRD First Tech challenge in Roma...
» Gartner: Romania moved into the first ...
» Molson Coors started to grow its busin...
» Vastint Romania celebrated the opening...
» Healthcare IT outsourcing market is ex...
» Roxana Tesiu appointed as the new Vice...
» Exclusive OT print issue: Genpact may ...
» Manpower:Romania has world's third hig...
» ManpowerGroup launches ManpowerGroup S...
 
EDITOR CHOICE
Societe Generale European Business Services support the IT education in Romania through a partnership with ACADEMY+PLUS

Societe Generale European Business Services (SG EBS), part of Societe Generale Group announces a partnership with ACADEMY+PLUS, a revolutionary coding school, tuition free, opened this year in Bucharest.

 Read Full article »
TELUS International Europe: The convergence of customer service and digital marketing/NewGen technologies: What does it mean for businesses?

Technology shapes the way we educate, communicate, conduct business and advance science, all while maintaining significant influence on the global economy. But the way we engage with technology is changing

 Read Full article »
Stay updated on People in Shared Services and Outsourcing Forum, October 19

Outsourcing Today organizes the third edition of People in Shared Services and Outsourcing Forum, on October 19, 2017 in Bucharest at Caro Hotel.

 Read Full article »
Preparing for the new future

Business shared services in Romania is by nature a flexible, mobile and diverse community and in this context, local markets develop their own particularities to address the global changes, to adjust to new dem

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events