Latest News  

British firm Xoomworks to grow 30-40 per cent Cluj operations

After entering the Romanian market in 2007, British company Xoomworks Outsourcing grew its operations to 100 staff, tells Outsourcing Today company's managing director, Christophe Bajc.

2016-07-19 13:23:54 - by Bogdan Tudorache

"We have invested about half a million euros – we've built two operations so far – both approaching 100 staff. We are planning to hire 25 to 30 in 2016," says Bajc. The company serves clients from UK and Switzerland.

"We have been growing by 40 per cent year by year, and we are comfortable with sustaining this growth rate for the coming years. But we do not see volume as our key performance indicator," he adds.

"We rather focus on building long term (10 years plus for some) relationships with our clients, as well as working with technology driven clients who share our values and passion. Our ability to deliver more value to our clients, and great projects to our employees, is also a critical success factor for us. From that point-of-view, Cluj, is without any doubt a "place to be" for us as it offers a rare blend of skills and potential."

Xoomworks also started a technical academy in Cluj, and plans to strengthen the new divisions of security, salesforce and business intelligence.

"We plan to setup a second session of our Xoomworks Academy, a six-month program for young graduates aiming at bridging the gap between theoretical knowledge gained during their studies and market needs," he says.

The company is mainly active in the travel, gaming and financial tech sectors, with a clear focus on flexibility, ability and time to market, as well as new relevant technologies.
He believes that Romania benefits today from a highly skilled talent, better mid management, business administrations and project management skills today, skills which were lacking five to 10 years ago.

"Romania and especially Cluj have a more mature market for outsourcing, Romania is clearly more about higher value services than low cost and high volumes."
And even there's a growing threat of labour saturation, opportunities can be leverage through education.

"Threat? Indeed… (local and international competition for talent) – but excellent education system, and increasing technical skills and level of maturity provide tremendous growth opportunities for high value added services," Bajc says.

"As talent management and retention are obviously at the core of everything we do – great talent allows to work on great projects... Romania is not different of any other EU major city, and companies want to attract and retain talent. Our ability to do so is strongly related to the quality of our projects – great projects motivate great developers. Of course, career development opportunities, competitive salaries, and a good benefits package are also important."

And when it comes to perks for the employees, all companies seem to agree that project quality is key, followed by career development (training and growth opportunities), a competitive remuneration package (including health insurance, meal tickets, gym, massage), great colleagues, flexibility (home working and flexible working hours) and good offices (location and quality), he explains.

But in a more and more connected and global world, with homeworking and flexibility now embedded into staff and organisation cultures, and thanks to the collaboration technology now available, there is a real shift from large operation centres in major cities filled with employees sitting at their desks, towards a borderless model, blending teams from different locations, and using different types of collaboration models (employees, associates, partners).

While Romania‘s main challenge "is probably the fact that the laws and regulations can be complex, the legal environment changes quite often, and it can take a long time before the new rules are clearly explained" the market feels the need for better communication, simplifying administrative procedures and having a more stable legislation.
Therefore, Romania would be perfect if it has had an "even more talented people, and simpler and more stable administrative frameworks."


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
Colliers International, designated to obtain WELL certification for Skanska's Campus 6 buildings

Pioneering in the field, Skanska is the first developer to introduce in Romania the WELL Building standard for the newest company's project developed in Bucharest, Campus 6 and its 2 and 3 office buildings, bei

 Read Full article »
Atos signs cybersecurity industry partnership with NATO

Atos, global leader in digital transformation and the NATO (North Atlantic Treaty Organization) Communications and Information Agency today sign an industry agreement to commit to a rigorous and continuous exch

 Read Full article »
Co-working segment: CBRE advises Spaces in the opening of its biggest center in Romania

CBRE, the world and local market leader in real estate consultancy, advised on the leasing transaction of 4,100 sqm office space for the largest center to be opened by Spaces in Romania.

 Read Full article »
Francesca Postolache, Partner PwC joins People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Francesca Postolache, Partner PwC, joins us next Thursday to take forward major subjects such as Digital Transformation and Next-Generation Talent Development.

 Read Full article »
Telekom Romania opens in Brăila its sixth BPO center

Telekom Romania announces the opening in Braila of BPO (Business Process Outsourcing) centre dedicated to companies that need such services and which prefer to rely on a professional and experienced provider

 Read Full article »
Delphi Technologies inaugurates global IT center in Bucharest

Delphi Technologies, a leading provider of advanced propulsion solutions to automotive manufacturers has opened its first multidisciplinary global IT center in Bucharest. This new site will provide information

 Read Full article »
London Stock Exchange Group appoints Andreea Stanescu as General Manager for Romania

London Stock Exchange Group (LSEG) announced that Andreea Stanescu has been appointed General Manager, Romania. Andreea will be reporting to Dee Liyanwela, Head of Business Services Ltd (BSL) Sri Lanka and Roma

 Read Full article »
Google to offer free courses for young programmers and business incubators

Google announced the launch of the "Digital Workshop for Programmers", aimed at offering free courses to students who want to learn to program and young people who want to become technology entrepreneurs. These

 Read Full article »
ANIS scholarships gathered 35 innovative projects since launch

Employers' Association of the Software and Services Industry (ANIS) announced it registered 35 innovative projects within the first edition of its program called "ANIS' Scholarships".

 Read Full article »
Matthieu Pasquier is the new CEO of Societe Generale European Business Services

The Board of Societe Generale named Matthieu Pasquier as the new CEO of Societe Generale European Business Services, effective July 16, the company announced.

 Read Full article »
 
 
MOST READ ARTICLES
» Andrei Romanescu, Managing Director of...
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Delphi Technologies inaugurates global...
» Genpact's COO: Staying ahead of the cu...
» French energy operator Total opened su...
» Colin Lovering to moderate the talks o...
» Francesca Postolache, Partner PwC join...
» Grégoire Vigroux appointed the new Vi...
» Exclusive OT print issue: Ericsson - ...
» Ready for People in Shared Services & ...
 
EDITOR CHOICE
People in Shared Services and Outsourcing Forum, 2018: What kind of future, tomorrow will bring?

We have just concluded the fourth edition of our annual event People in Shared Services and Outsourcing Forum, the get-together of the Who's Who in the industry of business shared services in Romania.

 Read Full article »
Olga Botusan, Stefanini, keynote speaker at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

This Thursday, at People in Shared Services & Outsourcing Forum 2018, Olga Botusan EMEA HR Director at Stefanini joins us to talk about Digital Transformation and Next-Generation Talent Development.

 Read Full article »
Colin Lovering to moderate the talks of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

The moderator of the 4th edition of the annual event dedicated to the human resources in shared services & outsourcing industry, COLIN C. LOVERING ISM, Chairman of BRCC and Senior VP, Avison Young Real Estate i

 Read Full article »
Andrei Mihai Crăciun joins the speakers of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

Andrei Mihai Crăciun the Head of office for Innovation, Technological Transfer and Intellectual Property Office from West University of Timisoara will be joining us to discuss whether the private-state actors

 Read Full article »
Sergiu Negut, on the stage of People in Shared Services & Outsourcing Forum on October 18, at Bucharest

On October 18th, Sergiu Negut joins People in Shared Services and Outsourcing Forum to share with us his ideas of ways to support the industry's human capital necessities and create a more efficient cooperation

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area | GDPR policy
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events