Latest News  

Stefanini: Using Agile in Brazil, or how to complete a three-party project

Managing a nearshore development project for a US client creates its own challenges; doing it in a three-party ecosystem requires even greater management of potential issues and a creative approach to project development.

2016-01-11 15:29:35

Stefanini recently tackled such a project for a US client from its Brazilian development center.
Stefanini does not usually divide nearshore teams themselves and so they tend to have one single site in the nearshore with on-site expertise in the US, according to nearshoreamericas.com.

Nikhil Desai, who is responsible for application management services at Stefanini and works with technology leads to set up outsourcing and nearshoring solutions for clients, explained that the application development project out of the nearshore took place in a three-entity ecosystem.

There was an end client, IFF (International Flavors & Fragrances Inc.), for whom the end portal has been designed, a partner, Tandemseven who provided the end-user experience expertise in user interface and design, and Stefanini, which provided the back-end solutions and execution of the system. "We addressed all of the technical solutions," he said.

The project, Desai said, exemplifies where nearshore adds value. The goal was to create an end-user system of engagement through the development of a customer web portal.

"The idea was that the portal could help identify sales leads, take customer feedback, conduct customer interviews, a single page application that could provide a list of the range of products that IFF have and so on," he said.

Stefanini, Desai noted, has strongly advocating nearshore to clients because real-time development with Agile is possible and there is the opportunity for very high interaction. "

Stefanini's Sao Paulo headquarters, with is almost 6,000-strong workforce, was chosen for its expertise. Stefanini does not usually divide nearshore teams themselves and so they tend to have one single site in the nearshore with on-site expertise in the US.

It is more feasible, in this nearshore context, to do something using Agile. "This kind of project requires very high interaction with your business user. You mock up a screen, you put up a wireframe, you show a business user and then the next thing they say not this way or this makes more sense. It is very agile, very responsive," Desai explained.

Desai explained that key to the success of this was team structuring and distribution. It was a 10-member effort, with a nine-month timeframe, delivered through agile methodology, with two-week iterations. The project began in February/ March 2014.

It was important to decide what roles were needed and where they would be situated. The project manager was on site, as was a web designer, with the back-end development team situated mainly in the nearshore at Stefanini's Sao Paulo, Brazil delivery center with support from members on-site in the USA.

Since it was a distributed agile model it worked well in nearshore where the time zones were the same. "The project rolled out similarly to any two-team project where you have one team in Florida and one Michigan, for example. And that is the beauty of nearshore," Desai said.

The result of this was that was not really a need to have a scrum of scrums. The scrum included Tandemseven and the client. "We established that connection between all three entities," he said. "The team structuring is one of most important elements to bridge the communication and culture gap, and ensure collaboration."

Language was not an issue as "fully 90% of staff are English-speaking in the nearshore." The emphasis on communication extended across the entire project. "Pretty much everybody in our nearshore team was encouraged to have a real-time conversation for anything that was technical or required a dialogue and that was critical," Desai added. "We couldn't afford single communication channel bottlenecks."

"It was a pretty smooth execution," he said. The result is that Stefanini has looked at the process and outcome of this project, combined the learnings with its existing views and adapted their overall model. "There were lots of lessons learned around team structuring and execution and we have implemented these learnings across our projects," Desai added. "All organizations need to keep learning."

Agile principles (Wiki)

The Agile Manifesto is based on twelve principles:
1. Customer satisfaction by early and continuous delivery of valuable software
2. Welcome changing requirements, even in late development
3. Working software is delivered frequently (weeks rather than months)
4. Close, daily cooperation between business people and developers
5. Projects are built around motivated individuals, who should be trusted
6. Face-to-face conversation is the best form of communication (co-location)
7. Working software is the principal measure of progress
8. Sustainable development, able to maintain a constant pace
9. Continuous attention to technical excellence and good design
10. Simplicity—the art of maximizing the amount of work not done—is essential
11. Self-organizing teams
12. Regular adaptation to changing circumstance


0 COMMENTS ^ Go back to Top
WRITE A COMMENT ^ Go back to Top
 
Your email address will not be published.
Nickname
Email
Comment
Validation Code
   
 
 
NEWS
SAP becomes first European tech company to create ethics Advisory Panel for Artificial Intelligence

SAP announced its guiding principles for artificial intelligence (AI) and its creation of an external AI ethics advisory panel – the first European technology company to do so. The panel, comprised of experts

 Read Full article »
DB Global Technology marks five years of activity in Romania

DB Global Technology, Deutsche Bank's technology center in Bucharest, celebrates five years of activity in Romania, the company announced.

 Read Full article »
US giant Apple officially registers company in Romania

American technology producer Apple officially registered a company in Romania, Apple Sales Romania SRL, controlled by Apple Distribution International and Apple Sales, both companies being registered in Ireland

 Read Full article »
Oracle Corporation registers 9.2 billion USD in revenues for 2019's first quarter

Oracle Corporation announced fiscal 2019 Q1 results, with total revenues of 9.2 billion USD, up 1 per cent in U.S. dollars and up 2 per cent in constant currency, compared to Q1 last year.

 Read Full article »
UiPath raises 225 million USD Series C Led by CapitalG and Sequoia

UiPath, the leading Enterprise Robotic Process Automation (RPA) software company, has closed its series C funding raising 225 million USD at a valuation of 3 billion USD. The round was co-led by existing inves

 Read Full article »
Xerox launched sales and marketing program for its partners

Xerox has launched in Romania the Xerox Global Partner Program to help its partners diversify their sources of profit and strengthen their customer relationships in the context of the growth of small and medium

 Read Full article »
Local IT services and software market marks under expectations growth in 2017, ANIS says

Domestic software and IT services market in 2017 rose only 2.1 per cent over the previous year to reach 975 million Euro, a growth rate under expectations, according to the most recent study conducted by ANIS s

 Read Full article »
Bitdefender secured direct presence in Australia by taking over local peer SMS eTech

Romanian security technology company Bitdefender said on September 11 it has acquired Australian peer SMS eTech, as part of its strategy of globally expanding in the consumer and enterprise segments.

 Read Full article »
Romanian employers forecast the strongest hiring pace in more than ten years

Fourth-quarter hiring plans are the most optimistic in Europe, on a par with Slovenia, and among the top 5 most optimistic globally, according to ManpowerGroup Employment Outlook Survey for the October – Dece

 Read Full article »
Oracle Academy expands offering with personalized learning resources and AI curriculum

Oracle Academy announced new curriculum offerings and learning modules to advance computing education globally.

 Read Full article »
 
 
MOST READ ARTICLES
» ROMANIAN OUTSOURCING AWARDS FOR EXCELL...
» Molson Coors started to grow its busin...
» French energy operator Total opened su...
» Capgemini to open new office at Suceav...
» Leoni to open new SSC in Cluj, cut job...
» The Outsourcing industry announces its...
» Luxoft expands Asia Pacific presence w...
» Genpact's COO: Staying ahead of the cu...
» Olga Botusan, Stefanini: There is a hu...
» LeasePlan to open service center in Bu...
 
EDITOR CHOICE
Vivek Bakshi, keynote speaker at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

As a GM for the European Delivery Centers (Romania and Poland international locations) tasked with leading the growth and profitability of one of the most dynamic industries with a focus on customer service is

 Read Full article »
Tom Hobson, at People in Shared Services & Outsourcing Forum on October 18, at Bucharest

People in Shared Services & Outsourcing Forum brings in new top speakers starting with the Global Operations & Business Transformation Executive Tom Hobson, GM of ADP Romania.

 Read Full article »
People in Shared Services and Outsourcing Forum takes place on October 18th in Bucharest

Outsourcing Today, the integrated communication platform of for the business services sector, together with The Diplomat-Bucharest, kick off the autumn series of events on October 18, at Caro Hotel Bucharest, w

 Read Full article »
The outsourcing industry needs early and better educated graduates

In terms of development of business shared industry in Romania, the industry might face a need of doubling the current pool of employees, estimated now at roughly over 120.000 people, according to number estima

 Read Full article »
Francesca Postolache, PwC: In the digitally transformed work and living environment, it is essential to keep up with the present and future

It is important to educate and develop ourselves, in the digitally transformed work and living environment and to keep up with the present and future. We need to develop the ability to adapt for the future, say

 Read Full article »
Latest News  
 
about us | newsletter | contact | members area | GDPR policy
Copyright © 2015 by Diplomat Media Events Design by Diplomat Media Events